Veterinary Receptionist - Part-Time

BluePearl Vet, LLCCary, NC
$17 - $26Onsite

About The Position

BluePearl Pet Hospital is hiring for a part-time Veterinary Receptionist at our Cary, NC location! This position requires evenings and weekends. At BluePearl Pet Hospital, our Veterinary Receptionists are imperative to the success of our hospital. In this position, you are the first BluePearl Associate that the client interacts with. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients.

Requirements

  • Must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.

Nice To Haves

  • Relevant experience and evaluation based on our leveling system.

Responsibilities

  • Greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement.
  • Offer a friendly smile, strong eye contact and an approachable demeanor.
  • Be a compassionate listener.
  • Speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.
  • Assess immediately upon arrival each client’s rare need, as well as the pet’s general condition.
  • Determine whether an emergency arrival is a “stat” versus “standard” emergency.
  • Respond to non-patient calls or visitors and connect them to the appropriate team member.
  • Confirm all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.
  • Offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
  • Serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.

Benefits

  • Competitive shift differential pay for eligible hours worked for nights and weekends.
  • Trupanion pet insurance
  • Discounts to our associates for pet treatments, procedures, and food.
  • Talent development programs
  • Leadership workshops
  • Endless opportunities to advance in his/her career.
  • Annual continuing education allowance
  • Free continuing education sessions
  • BluePearl University for training
  • Access to over 2,000 medical journals.
  • Access to 12 mental health care sessions annually at no charge to you, and other well-being resources through Lyra- an online mental health support platform.
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