Veterinary Receptionist - Fairfax, VA

Vetcor • Fairfax, VA

2d

About The Position

Merrifield Animal Hospital is hiring a full-time Veterinary Receptionist in Fairfax, Virginia. The role supports a well-established veterinary practice focused on patient care, customer service, animal welfare, and strengthening the human-animal bond. The receptionist welcomes clients and pets, manages communications and appointments, processes payments, maintains records, and helps educate clients about preventive care and their pets’ next steps.

The practice describes itself as a supportive, team-oriented workplace that cross-trains and educates staff and encourages employees to develop their growth paths. Scheduling is flexible and includes rotating Saturday shifts and regular lunch breaks. The position requires the ability to stand or sit for extended periods.

Compensation is negotiable and based on experience. Benefits and workplace perks include retirement savings options, health and supplemental insurance for eligible full-time employees, paid leave, pet discounts, professional development, continuing education support, and team rewards. The hospital and Vetcor emphasize diversity, equity, inclusion, and an equitable workplace where employees can be authentic, feel a sense of belonging, and reach their potential.

Requirements

• Passion for animal welfare and the human-animal bond.
• Belief in client education and excellent customer service.
• Strong communication and organizational skills.
• Positive, supportive attitude and belief in teamwork and mutual respect.
• Availability for rotating Saturday shifts.
• Ability to stand or sit for extended periods.

Responsibilities

• Greet clients and their pets warmly.
• Answer phones and respond to client questions.
• Schedule appointments and check clients in and out.
• Process payments accurately.
• Educate clients on preventive care and next steps for their pets.
• Maintain accurate client and patient records.
• Support a positive, team-first experience for clients and coworkers.

Benefits

• Competitive pay, with compensation reflecting skills and future performance.
• 401(k) matching and Roth Retirement Savings Plan.
• Tuition support program.
• Referral bonus program.
• Flexible Spending Account for full-time employees.
• 529 Savings Plan.
• Medical, dental, and vision insurance for full-time employees.
• Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members, for full-time employees.
• Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service, subject to the stated limitation for states with paid family leave programs.
• Sick time and paid time off.
• Free or discounted lab work for employee pets.
• Discounts on pet services and products.
• Pet food discount program.
• Quarterly team rewards bonus program.
• Professional development opportunities.
• Continuing education allowance.
• Uniform allowance.
• Six paid holidays for full-time employees.
• Employee Assistance Program.
• Employee discount program.
• Breakroom snacks and occasional coffee runs, ice cream parties, and meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed