Store Manager, Fairfax, VA

The Beaufort Bonnet Company • Fairfax, VA

17h • Onsite

About The Position

The Beaufort Bonnet Company Store Manager is responsible for strategically driving business to achieve store sales and profitability goals, training and developing the store team, and consistently achieving operational excellence. The role creates a memorable in-store environment by inspiring the team to deliver high levels of customer service.

The Store Manager leads daily store operations, including customer service, sales generation, customer outreach, merchandising, visual presentation, staffing, inventory, security, loss prevention, and facility maintenance. The role also partners with the corporate retail team to build community relationships and events that drive traffic and sales.

Requirements

• At least 5 years of experience, including at least 3 years in a supervisory or management position in a customer-service-focused retail apparel environment.
• Strong computer skills and proficiency in Outlook, Excel, and Word.
• Experience with POS systems, including inventory management functions, retail merchandising concepts, and retail visual concepts.
• Ability to analyze selling reports, identify business trends, and respond quickly to business needs to drive sales results.
• Ability to interpret policies and procedures to resolve customer and employee issues.
• Effective leadership and interpersonal skills.
• Strong analytical and problem-solving skills.
• Excellent written and oral communication skills.
• Excellent time-management skills.
• Ability to lift and/or move up to approximately 50 pounds frequently.
• Frequent bending, stooping, and kneeling; occasional ladder climbing; and routine standing for up to 8 hours per shift.
• Ability to work varied hours and days, including nights, weekends, and holidays as needed.

Nice To Haves

• College degree in Business or a related field.

Responsibilities

• Create a customer-service-focused environment by demonstrating best practices in customer service, sales generation, and customer outreach.
• Drive customer service excellence across store appearance, merchandise displays and placement, story layout, and selling procedures.
• Achieve and exceed store goals and key performance indicators established by the Company.
• Recruit, hire, and retain a high-performing management and associate team.
• Direct and supervise staff activities on a daily basis.
• Recognize exceptional performance and provide ongoing constructive feedback and coaching to support team members’ growth and development.
• Develop and train internal talent and build a strong bench of candidates for future leadership roles.
• Ensure the store meets Company standards for merchandising, visual presentation, safety, functionality, and security, and complies with relevant local, state, and federal regulations.
• Maintain store clienteling processes and standards and ensure associate participation and compliance.
• Communicate Company history, brand aesthetic, philosophy, and lifestyle to the sales team and customers to support sales generation.
• Set standards for maintaining neat, organized stockroom, storage, and shipping/receiving areas for safe and efficient product access.
• Manage and follow operational processes and policies related to people, merchandise, security, loss prevention, and facility maintenance.
• Partner with the corporate retail team to build community relationships and events that drive store traffic and sales.
• Support smooth store operations by submitting personnel paperwork and reports on time and monitoring sales receipts and cash.
• Monitor inventory and partner with the corporate team on product replenishment and communicating product needs.
• Manage inventory audits and reconcile discrepancies.
• Perform other duties necessary to support the business.

Benefits

• Competitive benefits packages may include a generous vacation policy, health and wellness coverage, 401(k) with company match, discounted stock purchasing, education reimbursement options, and product discounts.
• Flexible corporate office environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed