Store Manager, Fairfax, VA

The Beaufort Bonnet Company • Fairfax, VA

21h

About The Position

The Store Manager is responsible for strategically driving store sales and profitability, training and developing the team, and achieving operational excellence. The role creates a memorable in-store environment by inspiring the team to deliver high levels of customer service. It also involves overseeing store operations, merchandising, inventory, customer outreach, team development, and community relationships in partnership with the corporate retail team.

Requirements

• At least 5 years of experience, including at least 3 years in a supervisory or management position in a customer-service-focused retail apparel environment.
• Strong computer skills and proficiency in Outlook, Excel, and Word.
• Experience with POS systems, including inventory management functions, retail merchandising concepts, and retail visual concepts.
• Ability to analyze selling reports, identify business trends, and respond quickly to business needs to drive sales results.
• Ability to interpret policies and procedures to resolve customer and employee issues.
• Effective leadership and interpersonal skills.
• Strong analytical and problem-solving skills.
• Excellent written and oral communication skills.
• Excellent time-management skills.
• Ability to lift and/or move up to approximately 50 pounds frequently.
• Frequent bending, stooping, and kneeling; occasional ladder climbing.
• Ability to stand routinely for the duration of a shift, up to 8 hours.
• Ability to work varied hours and days, including nights, weekends, and holidays as needed.

Nice To Haves

• College degree in Business or a related field preferred.

Responsibilities

• Create a customer-service-focused environment and model best practices in customer service, sales generation, and customer outreach.
• Drive customer-service excellence across store appearance, merchandise displays and placement, story layout, and selling procedures.
• Achieve and exceed store goals and key performance indicators set by the Company.
• Recruit, hire, retain, direct, and supervise a high-performing management and associate team.
• Provide recognition, constructive feedback, and coaching to team members; develop internal talent and future leadership candidates.
• Ensure the store meets Company standards for merchandising, visual presentation, safety, functionality, and security, and complies with applicable local, state, and federal regulations.
• Maintain store clienteling processes and standards and ensure associate participation and compliance.
• Develop knowledge of Company history, brand aesthetic, philosophy, and lifestyle, and communicate it to the sales team and customers.
• Maintain an organized stockroom, storage area, and shipping and receiving area for safe and efficient product access.
• Manage operational processes and policies related to people, merchandise, security, loss prevention, and facility maintenance.
• Partner with the corporate retail team to build community relationships and events that drive store traffic and sales.
• Support store operations by submitting personnel paperwork and reports on time and monitoring sales receipts and cash.
• Monitor inventory levels and partner with the corporate team on product replenishment and communicating product needs.
• Manage inventory audits and reconcile inventory discrepancies.
• Perform other duties as required to support the business.

Benefits

• Competitive benefits packages may include a generous vacation policy, health and wellness coverage, 401(k) with company match, discounted stock purchasing, education reimbursement options, and product discounts.
• Flexible corporate office environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed