Veterinary Receptionist - Dupont, WA
About The Position
DuPont Veterinary Center is hiring a full-time Veterinary Receptionist to provide a welcoming, compassionate experience for clients and patients. The role suits someone who enjoys building client relationships, works well in a fast-paced environment, and values teamwork and work-life balance. The center emphasizes compassionate care, predictable scheduling, professional development, and a supportive, inclusive workplace. The position offers a 4–5 day work week of 36–40 hours, with no nights, on-call shifts, or holiday hours. Pay is $17.13–$18.50 per hour. The role includes welcoming clients and patients, managing phones and appointments, supporting the hospital’s daily flow, maintaining records, handling invoices and payments, communicating with the veterinary team, and educating clients about preventive care and services.
Requirements
- Outstanding communication and interpersonal skills.
- Strong organization and time management.
- Confidence taking ownership and following through.
- Compassion and empathy for clients, patients, and teammates.
- A positive, collaborative attitude and willingness to help wherever needed.
- Ability to multitask and stay calm in a busy environment.
- Ability to stand or sit for extended periods.
Nice To Haves
- Veterinary reception or customer service experience.
- A desire to keep learning and growing.
- A great sense of humor.
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion.
- Answer phones and manage a busy appointment schedule.
- Schedule appointments and coordinate the daily flow of the hospital.
- Check patients in and out and maintain accurate client and patient records.
- Process invoices and collect payments.
- Communicate clearly with veterinarians, technicians, and teammates.
- Educate clients on preventive care, hospital services, and next steps.
- Deliver exceptional customer service and a welcoming experience with every interaction.
Benefits
- Competitive pay and a flexible approach to compensation that reflects skill set and future performance.
- 401(k) matching and Roth Retirement Savings Plan.
- Flexible Spending Account for full-time employees.
- 529 Savings Plan.
- Tuition support program.
- Referral bonus program.
- Medical, dental, and vision insurance for full-time employees.
- Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance, for full-time employees.
- Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service; this benefit does not apply in states with paid family leave programs.
- Sick time and paid time off.
- Free or discounted lab work for employee pets.
- Pet discounts on services and products, and a pet food discount program.
- Quarterly Team Rewards Bonus Program.
- Professional development opportunities and continuing education allowance.
- Uniform allowance.
- Six paid holidays for full-time employees.
- Employee Assistance Program and employee discount program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
