Veterinary Receptionist - University Place, WA

University Place Veterinary Hospital•University Place, WA
•$18 - $20

About The Position

University Place Veterinary Hospital is seeking a full-time Veterinary Receptionist to support its front desk and hospital workflow. The role offers a four-day workweek with four 10-hour shifts and weekends off, with regular lunch breaks. The hospital describes its culture as supportive, collaborative, and focused on patient care, learning, and professional growth. The listed pay is $18.00–$20.00 per hour. The Veterinary Receptionist greets clients and patients, handles calls and voicemails, schedules appointments, and manages a multi-doctor calendar. The role also includes checking patients in and out, maintaining accurate client and patient information, collecting payments, processing invoices, and reviewing estimates. The position is suited to someone who is reliable, professional, organized, and able to multitask while providing compassionate service in a fast-paced setting. Benefits listed include retirement savings options and matching, health and supplemental insurance for eligible full-time employees, paid parental leave subject to eligibility, sick time and paid time off, employee and pet discounts, bonuses, professional development and continuing education support, uniform allowance, paid holidays, and an Employee Assistance Program.

Requirements

  • Reliability and professionalism in a fast-paced setting.
  • Ability to multitask and stay organized.
  • Strong communication and customer service skills.
  • Positive attitude and willingness to support coworkers.
  • Commitment to compassionate medicine and a great client experience.
  • Willingness to work as part of a team, teach others, and learn from others.

Responsibilities

  • Greet clients and patients warmly and professionally.
  • Answer phones, route calls appropriately, and respond promptly to voicemails.
  • Schedule appointments and efficiently manage a multi-doctor calendar.
  • Check patients in and out while ensuring client and patient information is accurate.
  • Collect payments, process invoices, and review estimates with clients.
  • Support daily front desk operations and hospital workflow.
  • Help create a positive experience for each client and patient visit.

Benefits

  • 401(k) matching and Roth Retirement Savings Plan
  • Flexible Spending Account for full-time employees
  • 529 Savings Plan
  • Tuition Support Program for full-time employees
  • Referral bonus program
  • Medical, dental, and vision insurance for full-time employees
  • Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for full-time employees
  • Up to three weeks of full pay for birth or adoption of a child for eligible full-time employees after one year of service, subject to stated exclusions
  • Sick time and paid time off
  • Free or discounted lab work for employee pets
  • Discounts on pet services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays for full-time employees
  • Employee Assistance Program
  • Employee discount program
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