About The Position

The Pet Doctor is hiring an experienced Veterinary Receptionist for its small animal practice in Lakewood, Washington. The role is the first point of contact for clients and their pets, providing a welcoming and professional experience in person and by phone. The receptionist supports the daily flow of the hospital by managing appointments, phone calls, payments, and client records, and by coordinating with veterinary technicians and doctors. The practice emphasizes teamwork, personal growth, high-quality patient care, and lasting relationships with the Lakewood community. The schedule is Monday through Friday, and the practice is closed on weekends.

Requirements

  • At least 1 year of experience as a Veterinary Receptionist or in a veterinary clinic.
  • Strong communication and organizational skills.
  • Ability to multitask and stay calm in a fast-paced environment.
  • Team-oriented attitude and genuine compassion for animals and their people.
  • Motivated, upbeat approach to client service.

Responsibilities

  • Greet clients and their pets warmly and professionally.
  • Schedule appointments and manage a busy multi-line phone system.
  • Process payments and maintain accurate, up-to-date client records.
  • Coordinate with veterinary technicians and doctors to help the day run smoothly.
  • Keep the front desk and lobby clean, organized, and welcoming.
  • Help foster a positive, collaborative atmosphere throughout the hospital.

Benefits

  • 401(k) matching and Roth Retirement Savings Plan.
  • Tuition support program.
  • Referral bonus program.
  • Flexible Spending Account (full-time only).
  • 529 Savings Plan.
  • Medical, dental, and vision insurance (full-time only).
  • Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members (full-time only).
  • Up to three weeks of full pay for the birth or adoption of a child after one year of service, subject to the stated state-program exception (full-time employees only).
  • Sick time and paid time off.
  • Free or discounted lab work for employee pets.
  • Discounts on pet services, products, and food.
  • Quarterly team rewards bonus program.
  • Professional development opportunities and continuing education allowance.
  • Uniform allowance.
  • Six paid holidays (full-time only).
  • Employee Assistance Program.
  • Employee discount program.
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