Veterinary Receptionist - Kirkland, WA
About The Position
Evergreen Veterinary Hospital is seeking a full-time Veterinary Receptionist for its Kirkland, Washington practice. The receptionist helps create a welcoming, compassionate experience for clients and pets and serves as an important connection between clients and the veterinary medical team. The role supports check-in and check-out, appointment scheduling, phone communication, accurate client and patient records, client education, and smooth daily hospital operations. The hospital describes itself as a supportive team committed to patient care and exceptional customer service, with a “better together” philosophy. Staff are encouraged to cross-train, learn, and pursue their own paths for growth. The schedule is Monday through Friday, 9 a.m. to 6 p.m., with no nights, weekends, or holiday shifts.
Requirements
- Passion for pets, animal welfare, and the human-animal bond.
- Commitment to providing exceptional client service.
- Strong communication and organizational skills.
- Ability to multitask and stay organized in a busy veterinary environment.
- Positive, collaborative, team-oriented approach.
- Willingness to ask for help when needed and offer help to others.
Nice To Haves
- Interest in learning, cross-training, and professional growth.
- A sense of humor and ability to keep things positive throughout the day.
- Enthusiasm for puppy kisses and kitty face nudges.
Responsibilities
- Create a welcoming and compassionate experience for clients and their pets.
- Serve as a connection between clients and the veterinary medical team.
- Greet clients and patients and support efficient check-in and check-out.
- Assist with appointment scheduling and help keep the hospital’s daily schedule organized.
- Answer phones and communicate professionally and compassionately with clients.
- Help maintain accurate client and patient information.
- Support client education and communication throughout veterinary visits.
- Collaborate with teammates to keep hospital operations running smoothly.
- Help provide exceptional customer service.
Benefits
- Flexible compensation approach.
- 401(k) matching and Roth Retirement Savings Plan.
- Flexible Spending Account for full-time employees.
- 529 Savings Plan.
- Tuition Support Program for full-time employees.
- Referral Bonus Program.
- Medical, dental, and vision insurance for full-time employees.
- Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members, for full-time employees.
- Paid parental leave of up to three weeks of full pay after one year of service, subject to stated eligibility and state-program conditions.
- Sick Time / Paid Time Off.
- Free or discounted lab work for employee pets.
- Pet discounts on services and products.
- Pet food discount program.
- Quarterly Team Rewards Bonus Program.
- Professional development opportunities.
- Continuing education allowance.
- Uniform allowance.
- Six paid holidays for full-time employees.
- Employee Assistance Program.
- Employee discount program.
- No nights, weekends, or holiday shifts.
- Scheduling flexibility to support work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
