Veterinary Receptionist - Dupont, WA

Vetcor•DuPont, WA

About The Position

DuPont Veterinary Center is hiring a full-time Veterinary Receptionist to provide a welcoming, compassionate experience for clients and patients. The role is suited to someone who enjoys building relationships, working in a fast-paced environment, and collaborating with a supportive team. The center emphasizes compassionate care, predictable scheduling, professional growth, and an inclusive workplace where employees are encouraged to learn and develop. The schedule is 36–40 hours per week over a four- to five-day work week. There are no night, on-call, or holiday shifts. The position involves welcoming clients and patients, coordinating appointments and hospital flow, maintaining records, handling check-in and checkout, processing payments, communicating with the veterinary team, and helping clients understand preventive care and hospital services.

Requirements

Outstanding communication and interpersonal skills.
Strong organization and time-management skills.
Confidence taking ownership and following through.
Compassion and empathy for clients, patients, and teammates.
A positive, collaborative attitude and willingness to help where needed.
Ability to multitask and stay calm in a busy environment.
Desire to keep learning and growing, and a good sense of humor.
Ability to stand or sit for extended periods.

Nice To Haves

Veterinary reception or customer service experience is preferred.

Responsibilities

Welcome clients and patients with warmth, professionalism, and compassion.
Answer phones and manage a busy appointment schedule.
Schedule appointments and coordinate the daily flow of the hospital.
Check patients in and out and maintain accurate client and patient records.
Process invoices and collect payments.
Communicate clearly with veterinarians, technicians, and teammates.
Educate clients on preventive care, hospital services, and next steps.
Provide exceptional customer service and a welcoming experience with every interaction.

Benefits

Competitive pay of $17.13–$18.50 per hour, with compensation reflecting skills and future performance.
401(k) matching and Roth Retirement Savings Plan.
Flexible Spending Account for full-time employees.
529 Savings Plan.
Tuition support program.
Referral bonus program.
Medical, dental, and vision insurance for full-time employees.
Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance for full-time employees.
Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service, subject to the stated limitation in states with paid family leave programs.
Sick time and paid time off.
Free or discounted lab work for employee pets.
Pet discounts on services and products, plus a pet food discount program.
Quarterly team rewards bonus program.
Professional development opportunities and continuing education allowance.
Uniform allowance.
Six paid holidays for full-time employees.
Employee Assistance Program.
Employee discount program.
Predictable scheduling and real lunch breaks.
Team events, quarterly celebrations, coffee runs, and occasional shared meals.