Veterinary Receptionist - Arlington, TX

Vetcor • Arlington, TX

1d • Onsite

About The Position

Penny Paws is looking for a friendly, organized Veterinary Receptionist to be the welcoming face of our practice while helping create exceptional experiences for pets and the people who love them. This role is about much more than answering phones. Our reception team keeps the hospital running smoothly while creating a positive, supportive experience for every patient and client who walks through our doors. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

• Experience in a veterinary clinic or animal hospital preferred
• Passion for animals and exceptional customer service
• Strong communication and organizational skills
• Ability to multitask and stay organized in a busy environment
• Compassionate, reliable, and detail-oriented mindset
• Customer service experience required
• Availability to work weekends and holidays as needed

Nice To Haves

• Experience with scheduling software is a plus but not required

Responsibilities

• Greet and check in clients and their pets with warmth and professionalism
• Answer and manage a multi-line phone system
• Schedule appointments and coordinate daily hospital flow
• Process payments and maintain accurate records
• Maintain a clean, organized, and welcoming reception area
• Support veterinarians and hospital staff with administrative tasks
• Provide exceptional customer service throughout every interaction
• Help create positive client and patient experiences every day

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage with supplemental options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee discounts
• Quarterly team bonuses
• Continuing education allowance
• Uniform allowance
• Six paid holidays
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed