Veterinary Receptionist - Leonard, TX

Leonard Animal Clinic • Leonard, TX

4d • Onsite

About The Position

Leonard Animal Clinic is seeking a friendly, organized, and compassionate Customer Service Representative to be the first point of contact for their clients and their furry family members. This role is ideal for someone who loves helping people, enjoys staying organized, and thrives in a team-oriented environment. The clinic is passionate about providing compassionate, high-quality care for pets and their families, and the team works together to ensure every visit is a positive experience.

Requirements

• High school diploma or equivalent
• Prior customer service or receptionist experience preferred
• Strong communication and multitasking skills
• Comfort with computers and learning clinic software
• The ability to stay calm under pressure and handle emotional situations with empathy
• A genuine passion for animal care and client service

Responsibilities

• Greet clients and pets warmly
• Answer and direct phone calls professionally
• Schedule appointments and manage the clinic calendar
• Process payments and maintain accurate client records
• Communicate clearly with veterinary staff and clients
• Maintain a clean, welcoming front desk and lobby area
• Handle administrative tasks, including email, filing, and data entry

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage
• Supplemental insurance options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee discounts
• Quarterly team bonuses
• Continuing education allowance
• Uniform allowance
• Six paid holidays
• Employee Assistance Program
• Staff pet care discounts
• Pet discounts on services and products
• Pet food discount program
• Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED