Veterinary Receptionist / Client Service Representative
About The Position
Tualatin Animal Clinic is seeking an outgoing Client Service Representative to be the welcoming face of its hospital. In this fast-paced role, the representative creates exceptional client experiences and builds trust through compassionate service. The position manages appointments and daily patient flow, handles multi-line phones and in-person interactions, processes transactions, and provides clients with essential information about clinic services. The ideal candidate is friendly, detail-oriented, highly organized, and thrives in a team-focused customer service environment. The role is full-time, with availability needed Monday, Tuesday, Friday, and Saturday. Compensation is $19–$21 per hour for each hour worked. Tualatin Animal Clinic is a four-doctor, full-service canine and feline medical facility in Tualatin, Oregon. Its mission is to foster honest, open, and respectful communication among doctors, staff, and clients to support patient care and service. The clinic has served pets and their owners since opening in 1973 and emphasizes treating every patient with loving attention and care.
Requirements
- Exceptional verbal and written communication skills.
- Strong organizational and time-management skills.
- Ability to manage a multi-line phone system while assisting in-person clients.
- Experience scheduling appointments and coordinating calendars.
- Ability to accurately process payments and maintain financial records.
- Positive attitude and willingness to collaborate with a team.
- Ability to remain calm, professional, and solution-oriented during busy periods.
- Availability needed Monday, Tuesday, Friday, and Saturday.
Nice To Haves
- Previous veterinary receptionist or healthcare-related front-desk experience is preferred.
Responsibilities
- Create exceptional client experiences and build trust through compassionate service.
- Manage appointments and daily patient flow.
- Handle a multi-line phone system and in-person client interactions.
- Process transactions and maintain financial records.
- Provide clients with essential information about clinic services.
- Collaborate with the team and remain calm, professional, and solution-oriented during busy periods.
Benefits
- Medical, dental, and vision insurance
- Life insurance and disability coverage
- Employee Assistance Program (EAP)
- 401(k) with company match
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform allowance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
