Veterinary Client Service Representative - Morristown, NJ

Veritas Veterinary Partners•Morristown, NJ

2d•$17 - $22•Onsite

About The Position

Garden State Veterinary Specialists Morristown is hiring a Veterinary Client Service Representative to join its growing outpatient surgery team. The role supports clients and veterinary teams in a specialty veterinary care setting, helping ensure a welcoming and compassionate experience for pet parents. The position is based at 191 E Hanover Ave, Morristown, NJ 07960. The schedule is Monday through Thursday, 8:00 AM–6:00 PM, with no weekends required. The stated salary range is $17 to $22 per hour, depending on skills, experience, and credentials.

Requirements

At least 1 year of client service experience.
Confident, compassionate communication skills with clients and veterinary teams.
Ability to multitask across phone calls, data entry, billing, and scheduling.
Comfort and professionalism when discussing financial matters.
Empathy, patience, and genuine care for pet parents.
Ability to balance professionalism with a warm, welcoming personality.
Ability to collaborate with a team.
Applicants must be authorized to work in the U.S.
Ability to speak, read, and write English proficiently.

Nice To Haves

Experience thriving in a fast-paced environment.
Additional fluency in other languages.

Responsibilities

Answer phones and manage data entry.
Handle billing and scheduling.
Communicate with clients and veterinary teams.
Navigate financial conversations professionally and compassionately.
Help provide pet parents with a warm, welcoming experience during stressful moments.
Collaborate with the team and build lasting relationships.