Veterinary Client Service Representative - Contingent

MedVet • Sunset, UT

13d

About The Position

MedVet is a fast-growing emergency and specialty veterinary provider with practices nationwide. The Client Service Representative is a first point of contact for clients, offering support and answering questions while partnering closely with veterinary assistants and technicians to provide a positive MedVet experience. The role helps clients feel supported throughout their time at MedVet. This is a contingent (PRN) position.

Requirements

• Ability to remain composed in stressful and emotional situations.
• Excellent verbal and written communication skills.
• Excellent client service skills and phone etiquette.
• Attention to detail, self-motivation, and ability to work successfully both as part of a team and autonomously.
• Sense of urgency in a fast-paced environment.
• Some flexibility with work hours and ability to work additional hours when necessary.
• Critical thinking skills and ability to anticipate needs across and within departments.
• General computer competency, including Microsoft Word and Excel.

Nice To Haves

• Previous experience in a veterinary setting.

Responsibilities

• Greet and check in clients.
• Answer telephone calls and transfer them as needed.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports, and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Benefits

• Shift differentials.
• Uniform allowance.
• Career growth and personal development opportunities.

What This Job Offers

• Education Level: No Education Listed