Veterinary Care Coordinator

Brother Wolf Animal Rescue•Woodfin, NC

10d

About The Position

The Veterinary Care Coordinator supports the medical department’s daily operations in a shelter environment. The role coordinates spay/neuter surgery and other veterinary care for shelter animals, maintains accurate medical records, and serves as a central point of communication among veterinary staff, partner clinics, and other departments. The coordinator provides daily care to shelter animals housed on-site, helps implement medical care and treatment plans under the guidance and direction of Brother Wolf’s Veterinarian, and supports the medical department’s administrative and operational needs. The position requires availability five days a week between 9:00 a.m. and 5:00 p.m., with hours and days varying according to organizational needs. Work may include weekends and holidays. Conditions may include working alone, indoors or outdoors in varying weather, frequent interruptions, and some evening or weekend meetings and classes.

Requirements

Two years of prior experience working in the animal medical field; shelter experience is preferred.
Familiarity with diseases common to dogs and cats.
Familiarity with preventive, therapeutic, and diagnostic veterinary treatment of domestic animals.
Knowledge of contemporary shelter medicine, clinic maintenance techniques, and accepted sanitary practices.
Ability to work with animals of unknown disposition, animals with medical or other problems, and animals with aggressive tendencies.
Valid driver’s license to drive company vehicles as needed.
Excellent interpersonal, communication, and customer service skills.
Ability and initiative to work with minimal supervision and direction.
Maturity, excellent judgment, and a professional appearance.
Ability to read, write, and understand English.
Ability to walk or stand throughout a normal workday, bend and squat, perform repetitive motions with legs, arms, and hands, and hear and see clearly.
Ability to push up to 150 pounds and regularly carry up to 50 pounds independently throughout a regular workday.
Availability five days a week between 9:00 a.m. and 5:00 p.m.; hours and days vary with organizational needs and may include weekends and holidays.
Allergic conditions that may be aggravated by handling or working with animals may be disqualifying.
High school graduation required.

Nice To Haves

Prior experience working in an animal medical field in a shelter environment.

Responsibilities

Provide daily care to shelter animals housed on-site during the day.
Monitor the medical department email and voicemail during assigned work hours and ensure messages are addressed promptly and effectively by medical staff.
Create and maintain animal profiles by regularly updating and auditing demographic and medical information.
Assist with implementing and managing medical care and treatment plans for animals under the guidance and direction of Brother Wolf’s Veterinarian.
Schedule veterinary care and spay/neuter appointments at outside veterinary offices.
Establish and maintain beneficial working relationships with local veterinary offices.
Assist with transporting animals to and from veterinary appointments.
Support administrative operations of the medical department while ensuring accuracy, efficiency, and compliance.
Keep the medical department and associated storage areas clean, sanitary, and organized.
Restock veterinary supplies, conduct regular inventory counts, and request orders as needed.
Review shelter animal invoices for accuracy and submit payments to external veterinary vendors.
Treat all animals humanely, properly, and compassionately at all times.
Uphold Brother Wolf’s mission, vision, and core values.
Fill in for other areas and perform other tasks or functions as needed.