Veteran Care Coordinator

JCS AND MASADA•North Miami Beach, FL

2d•$26 - $26•Onsite

About The Position

The Veteran Care Coordinator assigned to MYFLVET uses their own recovery experiences and the philosophy and values of the Florida Peer Network to build mutual relationships with veterans receiving care coordination. The coordinator collaborates with, coaches, and challenges individuals to view crises as opportunities for growth and change and supports each individual’s recovery process. The role provides comprehensive system navigation and support through intake, screening, assessment, referrals, and connections to Federal VA and other behavioral health services. Support is delivered by telephone, email, and in person to veterans with behavioral health concerns or identified suicidal ideation of low to moderate lethality. The coordinator also trains and supports staff and community agencies in understanding veterans’ needs and may attend outreach events or serve as a community liaison. This is a full-time position based at the JCS Food Bank in Miami, Florida. The role requires a U.S. veteran of a branch of the U.S. military, including the Coast Guard or National Guard, and a copy of the DD-214 as proof of military service. A Level II background screening through the DCF Clearinghouse is required if selected. Full-time staff must attend and work from start to end at JCS events, typically held on Sundays and/or evenings. Pre-employment and random drug testing may be required.

Requirements

U.S. veteran of a branch of the United States Military Forces, including the Coast Guard and National Guard; retired or reservist.
Copy of DD-214 required as proof of military service.
Minimum one year of experience in crisis counseling or clinical work, preferred.
Knowledge of Microsoft Word software.
Bachelor’s degree in Social Work, Psychology, or a related field, preferred.

Nice To Haves

Experience providing information and referral.
Bachelor’s degree in Social Work, Psychology, or a related field.
Paid or unpaid peer-support experience.
Certified Peer Specialist.
Experience working with the veteran population.
Bilingual English/Spanish.

Responsibilities

Attain Recovery Peer Specialist certification within 18 months of hire.
Implement the values, philosophy, and standards of the Recovery Peer Specialist and demonstrate competency in peer recovery.
Model peer-support relationship building with callers, volunteers, and coworkers, including respect, trust, sensitivity, and confidentiality.
Provide telephone crisis counseling and suicide intervention services to callers experiencing crisis situations.
Maintain effective working relationships with colleagues using appropriate interpersonal and communication skills.
Screen for safety and risk and conduct comprehensive needs and service assessments.
Coordinate care plans with veterans and their families.
Facilitate referrals to appropriate treatment or service providers and facilities.
Advocate for veterans and families seeking services from federally funded and private organizations.
Prepare correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.
Conduct comprehensive, person-centered activities in accordance with best practices.
Conduct community and home visits as needed, provide follow-up, and monitor service delivery and care environments.
Assist the Data Resource team in expanding resources in the Community Resource Directory.
Participate in team efforts to achieve departmental and company goals.
Participate in ongoing supervision, training, and team meetings.
Attend outreach and community events as needed and/or serve as a liaison on community boards.
Serve as a member of the Disaster Relief Team.
Assist with special projects as needed.
Follow confidentiality policies and procedures and HIPAA regulations.
Attend and work from start to end at JCS's Milk and Honey, Matzah Mitzvah, and similar events, typically held on Sundays and/or evenings.