Vendor Relations Coordinator

Leo Facilities Maintenance•Paramus, NJ

About The Position

The Vendor Relations Coordinator supports general vendor onboarding and manages onboarding efforts for locksmith, commercial door, overhead door, and automatic door service providers. The role sources and develops vendor relationships to strengthen coverage, collaborates with internal teams to assess vendor capabilities and market coverage, and supports vendor education, compliance, issue resolution, and urgent sourcing needs. Assigned trades, service categories, and vendor portfolios may change or expand based on business needs and operational priorities.

Requirements

Prior experience in locksmith services, commercial door systems, overhead doors, automatic doors, facilities management, or a related industry is strongly preferred.
Strong understanding of locksmith and door service scopes, including hardware, access systems, overhead doors, automatic doors, service expectations, and vendor capabilities.
Strong communication and relationship-building skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office and ability to learn internal systems and vendor management platforms.

Nice To Haves

Experience sourcing, onboarding, or managing service providers is preferred.

Responsibilities

Support general vendor onboarding and manage onboarding efforts for locksmith, commercial door, overhead door, and automatic door service providers.
Source, recruit, and develop relationships with qualified vendors to strengthen coverage in existing and emerging markets.
Collaborate with Sales, Operations, and Project Management teams to validate vendor coverage, capabilities, and margin opportunities across client locations.
Assist with sourcing support for low-margin areas, new client locations, and challenging coverage markets.
Use knowledge of locksmith services, commercial doors, overhead doors, and automatic door systems to identify vendors suited to specific client scopes and service requirements.
Serve as a primary vendor contact for onboarding, portal access, training, and general support needs.
Support vendor education and provide guidance on service expectations, operational processes, and client requirements.
Help monitor vendor compliance and support processes that keep vendors active and compliant.
Communicate with internal teams to coordinate vendor engagement and resolve issues.
Support reactive sourcing requests and urgent locksmith and door service coverage needs.
Collect and review RFI forms and supporting documentation to validate vendor qualifications and alignment with company standards.
Perform other duties and responsibilities as assigned by management.