Vended Application Senior Consultant II (Zscaler)

Allstate • McCullom Lake, IL

4d • $80,000 - $136,625

About The Position

The Vended Application Senior Consultant II (Zscaler) is an experienced contributor supporting enterprise security platforms, primarily Zscaler. The role supports, configures, optimizes, and enhances cloud-delivered security services that enable secure access to applications, data, and internet resources across the enterprise. It contributes to platform improvements, operational excellence, and technical solution design, while serving as a trusted resource in its area of expertise.

The position administers and supports Zscaler services and works with network, security, cloud, identity, and application teams to implement solutions that meet business and security requirements. It evaluates requirements, recommends platform capabilities and configurations, resolves technical and access issues, and supports platform enhancements and operational initiatives. The role also participates in testing, maintains technical documentation, pursues efficiency improvements through automation and process changes, and manages incidents and vendor support engagements.

Requirements

• Five or more years of experience supporting enterprise security technologies is listed as preferred.
• Experience administering or supporting Zscaler solutions within a large enterprise environment.
• Experience supporting cloud-delivered security platforms, secure web gateways, Zero Trust solutions, or related technologies.
• Experience troubleshooting network connectivity, authentication, DNS, proxy, SSL/TLS, and application access issues.
• Experience working with Microsoft Entra ID, Active Directory, Okta, or similar platforms.

Nice To Haves

• Hands-on experience with ZIA, ZPA, ZDX, or other SSE/SASE platforms.
• Strong understanding of Zero Trust architecture and modern enterprise security principles.
• Experience with REST APIs, automation, and scripting languages such as Python or PowerShell.
• Familiarity with Infrastructure as Code (IaC), Git-based workflows, and CI/CD practices.
• Experience supporting enterprise cloud environments including AWS and Azure.

Responsibilities

• Administer, configure, and support Zscaler platforms including ZIA, ZPA, and related security services.
• Support secure internet access, Zero Trust Network Access (ZTNA), SSL inspection, web security, DNS security, and cloud-delivered security controls.
• Partner with network, security, cloud, identity, and application teams to implement solutions that meet business and security requirements.
• Evaluate business and technical requirements and recommend appropriate platform capabilities, policies, and configurations.
• Troubleshoot and resolve user access, application connectivity, traffic forwarding, authentication, policy enforcement, and performance issues.
• Configure and manage security policies, access controls, application segments, forwarding profiles, and authentication integrations.
• Lead or support moderately complex platform enhancements, deployments, and operational initiatives.
• Review, test, and validate vendor software releases, new features, and service enhancements.
• Participate in functional, integration, user acceptance, and post-implementation testing.
• Develop and maintain technical documentation, standards, operational procedures, and knowledge articles.
• Identify opportunities to improve operational efficiency through automation, APIs, scripting, and process improvements.
• Manage incidents, service requests, vendor support engagements, and problem investigations.

Benefits

• Employees eligible to work from home receive a monthly connectivity reimbursement to help offset internet costs.
• A comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed