Vended Application Senior Consultant I (Zscaler)

Allstate • McCullom Lake, IL

4d

About The Position

The Vended Application Senior Consultant I serves as a subject matter resource for enterprise security platforms, primarily Zscaler technologies. The role partners with business, security, network, cloud, and infrastructure teams to deliver secure, scalable, and reliable solutions using cloud-delivered security services. It configures, supports, optimizes, and enhances enterprise deployments while aligning platform capabilities with business and security requirements.

Requirements

• Three or more years of experience supporting enterprise security technologies (listed as preferred experience).
• Experience administering or supporting Zscaler solutions within a large enterprise environment (listed as preferred experience).
• Experience supporting cloud-delivered security platforms, secure web gateways, Zero Trust solutions, or related technologies (listed as preferred experience).
• Experience troubleshooting network connectivity, authentication, DNS, proxy, SSL/TLS, and application access issues (listed as preferred experience).
• Experience working with Microsoft Entra ID, Active Directory, Okta, or similar platforms (listed as preferred experience).

Nice To Haves

• Hands-on experience with ZIA, ZPA, ZDX, or other SSE/SASE platforms.
• Strong understanding of Zero Trust architecture and modern enterprise security principles.
• Experience with REST APIs, automation, and scripting languages such as Python or PowerShell.
• Familiarity with Infrastructure as Code (IaC), Git-based workflows, and CI/CD practices.
• Experience supporting enterprise cloud environments, including AWS and Azure.

Responsibilities

• Administer, configure, and support Zscaler platforms, including ZIA, ZPA, and related security services.
• Support secure internet access, Zero Trust Network Access (ZTNA), SSL inspection, web security, DNS security, and cloud-delivered security controls.
• Partner with network, security, cloud, identity, and application teams to implement solutions that meet business and security requirements.
• Evaluate business and technical requirements and recommend appropriate platform capabilities, policies, and configurations.
• Troubleshoot and resolve user access, application connectivity, traffic forwarding, authentication, policy enforcement, and performance issues.
• Configure and manage security policies, access controls, application segments, forwarding profiles, and authentication integrations.
• Review, test, and validate vendor software releases, new features, and service enhancements.
• Participate in functional, integration, user acceptance, and post-implementation testing.
• Develop and maintain technical documentation, standards, operational procedures, and knowledge articles.
• Identify opportunities to improve operational efficiency through automation, APIs, scripting, and process improvements.
• Manage incidents, service requests, vendor support engagements, and problem investigations.

Benefits

• Employees eligible to work from home receive a monthly connectivity reimbursement to help offset internet costs.
• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed