Senior Manager, Zscaler

Vanguard•Wayne, PA

10d•Hybrid

About The Position

The Senior Manager oversees the network team and manages enterprise and data center network security strategies using modern cloud-delivered security services. The role governs the team responsible for Zero Trust access architectures using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), enabling secure user-to-application connectivity without traditional network-based trust models. It also leads security services in application hosting environments with Zscaler Cloud Connector and Zscaler Branch Connector, and establishes architectural patterns for secure internet access, private application access, and SaaS security across hybrid and remote work scenarios. The position ensures that Zscaler architecture aligns with Zero Trust principles, regulatory requirements, enterprise security standards, data protection, and compliance controls. It partners with security operations teams to support operational visibility, threat prevention, user experience monitoring, and lifecycle management across on-premises and cloud-delivered security platforms. The role also manages staff, operational plans, escalated technical issues, vendor relationships, and continuous improvement while ensuring service commitments and information security requirements are met.

Requirements

Minimum of ten years of related work experience.
Undergraduate degree in a related field or equivalent combination of training and experience.
Strong working knowledge of network and cloud security architecture principles, segmentation strategies, and Zero Trust design models.
Management experience with Zscaler platforms, including ZIA and ZPA, and their role in secure internet access, private application access, and Zero Trust network transformations.
Strong understanding of integrating firewall and Zscaler architectures with identity providers, routing, load balancing, application delivery, and hybrid cloud connectivity models.

Nice To Haves

Network experience preferred.
Graduate degree preferred.

Responsibilities

Hires, evaluates, and supervises crew; provides guidance and training; sets performance standards, reviews performance, and makes compensation decisions in accordance with applicable Human Resources policies and procedures.
Oversees the network team’s network services, including designing, installing, configuring, and integrating new network technologies; ensures installations meet standards and align with divisional strategy.
Manages resolution of complex issues elevated from Support Center and Technical Services groups, ensuring expedient problem identification, escalation, and resolution across platforms.
Oversees implementation and maintenance of policies and procedures, system monitoring and automation, and troubleshooting; identifies opportunities for continuous improvement and maintains the telecom network documentation repository.
Participates in developing short- and long-term department goals, implements operational plans, and ensures service level commitments are understood and meet business needs.
Manages testing, evaluation, and selection of vendor products and vendor relationships.
Ensures the team complies with Information Technology and Information Security policies and procedures and that deliverables meet Information Security Requirements.
Manages enterprise and data center network security strategies using modernized cloud-delivered security services.
Manages and governs the team responsible for Zero Trust access architectures using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
Leads security services in application hosting environments with Zscaler Cloud Connector and Zscaler Branch Connector.
Leads architectural patterns for secure internet access, private application access, and SaaS security, including traffic steering, identity-based access controls, and policy enforcement across hybrid and remote work scenarios.
Ensures Zscaler architecture aligns with Zero Trust principles, regulatory requirements, enterprise security standards, data protection, and compliance controls.
Partners with security operations teams to ensure architectures support operational visibility, threat prevention, user experience monitoring, and lifecycle management across on-premises and cloud-delivered security platforms.
Participates in special projects and performs other duties as assigned.