Zscaler Solutions Architect

Infosys • Richardson, TX

9d

About The Position

The Zscaler Solutions Architect works in the Infrastructure Project Lead 2 role, leading client-aligned infrastructure projects and supporting secure access solutions. The position defines project objectives and scope, maintains client relationships, improves delivery processes, manages risks, budgets, estimates, and resource allocation, and supports technical and commercial proposals. It also guides team performance and professional development and manages scope changes, client requirements, approvals, and contractual updates.

The role requires hands-on network security expertise, including managing and supporting Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), designing and implementing Zscaler solutions, and configuring security policies. The position may also involve integrating Zscaler with identity and access management and other network or security tools, troubleshooting access issues, monitoring logs and performance, and providing L3 support.

This position is part of Infosys’s Communications, Media, and Technology unit, which delivers digital, cloud, and AI-first solutions and works to build strategic client relationships. A bachelor’s degree or foreign equivalent is required, though three years of progressive specialty experience may substitute for each year of education. Relocation and/or travel to the work or project location may be required. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.

Requirements

• Experience in network security.
• Strong hands-on expertise in proxy, firewall, and Secure Web Gateway technologies.
• Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive specialty experience in lieu of each year of education.
• Authorization to work in the United States for any employer without employer-based visa sponsorship; Infosys is unable to provide immigration sponsorship for this role.

Nice To Haves

• Experience implementing and integrating Zscaler with IAM tools and other network or security tools.
• Experience troubleshooting connectivity, authentication, and application access issues.
• Experience monitoring logs and performance to identify threats and improve user experience.
• Experience providing L3 support.

Responsibilities

• Define project objectives and scope in alignment with business goals and collaborate with stakeholders to support efficient delivery.
• Build and maintain client relationships and provide regular updates.
• Review project deliverables and drive process improvements using innovative IT infrastructure methodologies and tools.
• Identify project risks and implement mitigation strategies.
• Develop project estimates, monitor budget performance, and optimize resource allocation.
• Support preparation of technical and commercial proposals aligned with client needs and organizational capabilities.
• Participate in resource planning, conduct performance appraisals, and facilitate professional development.
• Lead scope changes and manage client requirements, including estimation, approval, and contractual updates.
• Manage and support Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) environments.
• Design and implement Zscaler solutions, including traffic forwarding and Zero Trust access setup.
• Configure URL filtering, SSL inspection, firewall, and DLP security policies.
• Implement and integrate Zscaler with IAM tools and other network and security tools.
• Troubleshoot connectivity, authentication, and application access issues.
• Monitor logs and performance to identify threats and improve user experience, and provide L3 support.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability coverage.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager