Vehicle Service Specialist - Full Time

Henley VIOC • Fort Myers, FL

8d

About The Position

The Vehicle Service Specialist performs vehicle maintenance and inspection services while providing customer service in a fast-paced service center. Henley Companies provides paid on-the-job training; no prior service-center experience is required. Employees are trained in services such as oil changes, fluid checks, and inspecting or replacing lights and wipers, and can pursue SuperPro certification. The position pays $18.00 per hour. Most locations close by 7 p.m., and there are no late evenings.

Requirements

• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Ability to learn and follow the VIOC SuperPro process for all services.
• Must have reliable transportation.
• Ability to perform the physical functions described, including lifting or transporting items up to approximately 50 pounds, working with arms overhead, and working in tight or hard-to-reach areas.

Responsibilities

• Provide exceptional customer service and address customer concerns or questions.
• Perform oil changes, filter replacements, and lubrication services.
• Inspect vehicles for potential issues or areas requiring attention.
• Perform basic maintenance, including tire rotations and fluid-level checks.
• Use basic computer skills as needed.
• Track inventory and ensure supplies are available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines.
• Inspect and replace vehicle lights and wipers.
• Check fluid levels and add fluids when necessary.
• Inspect or replace engine air and cabin air filters.
• Add the specified amount of oil to engines based on vehicle make and model.
• Remove, rotate, lift, and reinstall tires for tire-rotation service.
• Lubricate necessary chassis and driveline components.
• Perform services on cooling systems and transmissions.
• Conduct second checks by visually verifying services and making proper callouts.
• Move between service bays to work on multiple vehicles.
• Communicate verbally to ensure services are performed accurately, safely, and in the proper order.
• Learn and follow the VIOC SuperPro process and achieve SuperPro certification.

Benefits

• Paid on-the-job training
• No late evenings; most locations close by 7 p.m.
• Competitive pay of $18.00 per hour
• Earned Wage Access through DailyPay
• Promotion from within; 95% of upper-level management started in entry-level positions
• Safety shoes, uniforms, and personal protective equipment
• Tuition reimbursement
• Employee discount of 50% off most services for up to two vehicles
• Medical, dental, and vision coverage
• 401(k) savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed