Vehicle Service Specialist

Henley VIOC • Anaheim, CA

13d • Onsite

About The Position

Henley Companies, the largest franchisee of Valvoline Instant Oil Change, hires Vehicle Service Specialists and provides paid on-the-job training. No prior service-center experience is required. Specialists learn and perform vehicle services such as oil changes, fluid checks, inspections, and replacing lights and wipers. The position emphasizes customer service, teamwork, safety, and following the VIOC SuperPro process. The posting describes both part-time and full-time opportunities, with flexible hours mentioned for part-time roles.

Requirements

• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic computer knowledge or aptitude.
• Ability to learn and follow the VIOC SuperPro process for all services.
• Must achieve SuperPro certification.
• Must have reliable transportation.

Responsibilities

• Provide exceptional customer service and address customer concerns and questions.
• Perform oil changes, filter replacements, and lubrication services.
• Inspect vehicles for potential issues or areas requiring attention.
• Perform basic maintenance, including tire rotations and fluid-level checks.
• Keep track of inventory and ensure supplies are available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines.
• Inspect and replace vehicle lights and wipers.
• Check fluid levels and add fluids when necessary.
• Inspect and replace engine air filters and cabin air filters.
• Add the proper amount of oil according to vehicle make and model specifications.
• Remove, rotate, lift, and reinstall tires for tire rotation services.
• Lubricate necessary chassis and driveline components.
• Perform additional services on cooling systems and transmissions.
• Perform second checks by visually verifying work and making proper callouts.
• Move between service bays to work on multiple vehicles.
• Communicate verbally to ensure services are completed accurately, safely, and in the proper order.

Benefits

• Paid on-the-job training.
• No late evenings; most locations close by 7 p.m.
• Competitive pay of $21.00 per hour.
• Earned Wage Access through DailyPay.
• Promotions from within; 95% of upper-level management started in an entry-level position.
• Safety shoes, uniforms, and personal protective equipment.
• Tuition reimbursement.
• Employee discount of 50% off most services for up to two vehicles.
• Medical, dental, and vision coverage.
• 401(k) savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed