Vehicle Operations Specialist

Lucid Motors•Houston, TX

About The Position

The Vehicle Operations Specialist manages all onsite vehicles, including sales inventory, used vehicles, lease returns, and internal fleet, in partnership with onsite and headquarters teams. The role supports inventory readiness, vehicle movement, and accurate inventory tracking, while helping deliver a world-class customer experience and supporting the sales team. The ideal candidate is meticulous, well-organized, and committed to accurate information collection and recording. They have strong interpersonal and communication skills and can set daily priorities in a fast-paced, changing environment.

Requirements

  • At least 2 years of professional experience in an operations or support role.
  • Passion for working in a fast-paced, high-growth environment.
  • Detail-oriented and focused on creating great experiences and improving efficiencies.
  • Self-starter and quick thinker who thrives in ambiguous and rapidly changing situations.
  • Excellent interpersonal and organizational skills, with the ability to prioritize relentlessly.
  • Willingness to take a hands-on role in all vehicle operations.
  • Ability to work evenings and weekends in a retail environment.
  • Valid driver’s license with no suspensions within the past year. Drivers under 21 must have held a driver’s license for at least 3 years and successfully complete Lucid training upon hire.
  • Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.

Nice To Haves

  • Proficiency with Salesforce or another CRM.
  • Prior experience in the automotive sector.
  • Bachelor’s degree in business, marketing, or a related discipline, or equivalent experience.

Responsibilities

  • Monitor and manage physical vehicle inventory, ensuring vehicles are ready to sell and lots are clean and organized.
  • Conduct lot walks and physical inventory checks to ensure inventory accuracy.
  • Partner with the internal allocations team to communicate inventory needs.
  • Maintain vehicle condition and appeal by performing software updates, cleaning, and charging vehicles as needed.
  • Work with internal teams to manage onsite lease returns, trade-ins, and fleet vehicles.
  • Coordinate vehicle movements between Lucid facilities and third-party locations.
  • Monitor inbound vehicle shipments from manufacturing or third-party facilities.
  • Perform and verify vehicle intake inspections and ensure inbound vehicles meet Lucid’s quality intake standards.
  • Liaise with the Service team when repairs are required.
  • Partner with sales teams to communicate vehicle readiness status.
  • Assist with new vehicle deliveries during high-volume periods and as part of daily operations.

Benefits

  • Medical, dental, and vision insurance.
  • Life and disability coverage.
  • Paid time off: hourly/non-exempt employees accrue up to 120 hours, and salaried/exempt employees accrue up to 160 hours.
  • Paid holidays.
  • Paid sick leave.
  • 401(k) retirement plan.
  • Eligible employees may participate in Lucid’s equity program and/or a discretionary annual cash incentive program.
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