Vehicle Inspector - ADESA Flint

Carvana•Flint, MI

1d•Onsite

About The Position

The Vehicle Inspector supports ADESA customers by inspecting vehicles for condition, wear, tear, neglect, missing parts, mechanical issues, previous repairs, and damage or structural damage. The role completes vehicle inspections promptly and accurately, including capturing images and uploading condition results. The inspector interacts professionally with dealers and consumers as a representative of ADESA and its businesses. The position reports to the Vehicle Inspection Manager or Lead.

Requirements

Must be at least 18 years of age.
Must have a valid driver’s license that meets the requirements.
Must be able to safely drive a variety of vehicle makes, models, and sizes.
Must be proficient with computer systems and applications.
Must be able to read, write, speak, and understand English.
Must be able to enter data on a handheld device.
Strong customer service skills.
Strong verbal and written communication skills.
Critical thinking and problem-solving ability.
Ability to collaborate with multiple departments, customers, and vendors.
Strong safety focus.
Ability to multitask while maintaining attention to detail.
Ability to work in a fast-paced environment.

Nice To Haves

High school diploma or GED preferred.
One year of automotive experience preferred.

Responsibilities

Communicate professionally with dealer and consumer customers.
Resolve customer inquiries courteously and professionally, and advise management of complaints or incidents.
Provide prompt, efficient, and courteous attention to internal and external customers.
Inspect vehicles for wear, tear, neglect, damage, previous repairs, or structural damage.
Complete vehicle inspections in accordance with the defined customer program.
Accurately capture data using a mobile device and work with software and technology.
Deliver inspection results promptly and maintain productivity levels set by management.
Provide consistent and accurate inspections with minimal errors, in accordance with management expectations.
Collaborate with the manager and sales team on customer needs and insights to improve services.
Maintain equipment and tools properly and notify the manager of needed maintenance or breakdowns.
Leave vehicles clean and return radios, seats, mirrors, and other convenience items to their original positions.
Submit completed condition reports using the technology provided.
Complete road tests when required by the contract or inspection type.
Keep current with technology updates, releases, and product development.
Understand and use tools such as paint meters and OBD scanners.
Develop and maintain knowledge of competitor products.
Perform other duties assigned by the designated manager.