Valet Supervisor

Island Hospitality Management•Savannah, GA

About The Position

The Valet Supervisor assists guests as their first point of contact and provides superior guest service by parking and retrieving vehicles. The role may require flexible scheduling availability, and weekly hours vary based on guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. Island Hospitality offers a formal training and development program for employees interested in building a career in hospitality, with tools and resources to support growth within the company.

Requirements

  • Be at least 21 years of age.
  • Have a valid driver's license and a clean driving record.
  • Have knowledge of local roads and routes to area attractions and points of interest.
  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Effectively handle workplace problems, including anticipating, preventing, identifying, and resolving problems as necessary.
  • Work well in stressful situations.
  • Be readily available and approachable to guests while providing excellent guest service.
  • Meet the physical demands of regularly standing, sitting, or walking for extended periods; regularly lifting or moving up to 10 pounds; and frequently lifting or moving up to 25 pounds.

Responsibilities

  • Park and retrieve guest vehicles while providing excellent customer service.
  • Open and close car doors and assist guests with luggage or other belongings.
  • Direct traffic in the parking area as needed and assist guests entering and leaving the parking lot.
  • Collect and accurately label guest keys to ensure their proper return.
  • Organize and file paperwork related to guest vehicles and daily transactions.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account and Flexible Spending Account plans
  • Dependent care Flexible Spending Account
  • Identity theft protection insurance
  • Commuter benefits for transit and parking
  • Pet insurance
  • Paid time off
  • Payroll incentives for annual wellness exams
  • Employee Assistance Program
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution
  • Incentive-based bonus program
  • Free hotel room nights and employee discounts within the hotel brand
  • Discounts for friends and family within the hotel brand
  • Team member recognition and bonuses
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career growth through an in-house training program
  • Referral bonus program
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