Supervisor - Valet

Propark Mobility • Columbus, OH

23h • $15 - $17 • Onsite

About The Position

The Valet Supervisor helps lead staff in promoting teamwork and a customer-service environment. The role supports local management with staff training, scheduling, and evaluation, and helps maintain equipment, uniforms, and supplies. The supervisor responds to customer inquiries and complaints, assists with accident and incident reports, reconciles daily bank reports and ticket logs, and maintains records of field bank transactions, uniforms issued, and parking violators as applicable. The position also monitors the cleanliness and physical condition of assigned facilities, reports safety or maintenance issues, and performs valet, attendant, or cashier duties as needed. Other duties may be assigned based on operational needs.

This is a full-time role in Columbus, Ohio, with evening, weekend, and holiday shifts. The position pays $15.00–$17.00 per hour plus cash tips. The job requires a flexible schedule and may involve standing, running, and carrying items up to 50 pounds. Applicants must be at least 18 and have a valid driver's license with at least two years of driving experience. The posting also asks whether applicants can drive a manual transmission.

Requirements

• At least 18 years old.
• Valid driver's license and at least two years of driving experience.
• At least one year of related parking and/or customer service experience.
• Strong written, spoken, and conversational communication skills, with a friendly and professional approach.
• Able to thrive in a fast-paced environment and help resolve customer issues positively.
• Energetic and outgoing; able to stand, run, and carry items up to 50 pounds if needed.
• Flexible schedule, including availability to work weekends and holidays.
• Organized, honest, thoughtful, trustworthy, loyal, dependable, self-sufficient, resourceful, collaborative, and decisive.
• Motivated to take on new challenges and interested in growth.
• Experience in customer service or the hospitality industry.

Nice To Haves

• At least one year of valet parking experience.
• At least one year of customer service experience.
• Ability to drive a manual (standard, stick-shift) transmission.

Responsibilities

• Help motivate and lead staff to promote teamwork and a customer-service environment.
• Respond to customer inquiries and complaints, and assist with completing accident and incident reports.
• Assist with training, scheduling, and evaluation of staff.
• Assist local management with maintaining or cataloging equipment, uniforms, and supplies.
• Reconcile daily bank reports and ticket logs and identify discrepancies as applicable.
• Maintain logs of field bank transactions, uniforms issued, and parking violators as applicable.
• Monitor cleanliness and physical conditions at assigned facilities, and report safety or maintenance issues to local management.
• Perform valet, attendant, or cashier duties as needed.
• Perform other duties as assigned based on operational needs.

Benefits

• Free parking while on shift at the assigned Propark location.
• Flexible scheduling.
• Paid holidays.
• Wellness benefit as provided according to city or state mandates.
• Free and confidential employee assistance program (EAP), available 24/7 to employees and their families, including three free counseling sessions for each employee and each household family member.
• For full-time employees: paid vacation and an extra day off on their birthday.
• For full-time employees: benefits package including medical, HSA, FSA, dental, vision, six supplemental insurances, commuter benefits, pet insurance, and 401(k).
• Seven paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed