Valet Supervisor

SP Plus • St Petersburg, FL

8d • Onsite

About The Position

The Valet Supervisor directly oversees Valet Attendants and Valet Dispatchers at a full-service property. The role coordinates daily valet operations and helps staff and schedule a busy 24/7 operation. The supervisor also provides hands-on guest service, including safely parking and retrieving vehicles, storing or retrieving guest belongings, assisting guests with luggage, and responding to inquiries and requests professionally and efficiently. This position is based in St. Petersburg, Florida.

Requirements

• Must be eligible to work in the United States.
• Must successfully pass the pre-employment criminal background screening, drug testing, and any additional pre-employment background screening.
• Must successfully obtain and maintain an airport badge.
• Must be familiar and comfortable with computers.
• Must be at least 18 years of age.
• Able to work in a fast-paced, high-volume, active guest service environment.
• At least one year of supervisory experience.
• Excellent oral communication skills.
• Able to handle multiple priorities simultaneously.
• Must comply with company appearance guidelines and wear clean, well-maintained approved uniforms while on shift.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be able to work outdoors for the entire shift in hot, cold, humid, and precipitation conditions; shifts will not be canceled due to inclement or extreme weather.
• Must be able to stand, walk, and jog at a swift pace on varying elevations, including stairs, for the entire scheduled shift.

Nice To Haves

• Some college.
• Experience in the hospitality, restaurant, tourism, or retail industries.
• On-site customer service and/or vendor services experience.
• Computer experience.

Responsibilities

• Coordinate the daily operation of the valet service.
• Supervise Valet Attendants and Valet Dispatchers.
• Staff and schedule a busy 24/7 operation.
• Safely park and retrieve guest vehicles.
• Store or retrieve guest belongings.
• Assist guests with luggage.
• Respond to guest inquiries and requests efficiently and professionally.
• Follow company appearance guidelines and uphold clients’ guest service guidelines and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed