Valet Supervisor
About The Position
The Valet Supervisor facilitates an impressive operation by supporting enthusiastic team members and providing exceptional service. The role makes a positive, lasting impression on guests through friendly engagement and safe, efficient service. The supervisor assists in leading the operation, ensuring staffing, and addressing escalated operational needs as necessary. The schedule is Monday through Friday, 9 a.m. to 5 p.m. The supervisor oversees guest service, workplace organization, vehicle and key tracking, team professionalism, and adherence to uniform and language guidelines. The role may also involve safely operating vehicles.
Requirements
- Proficient in English, both verbally and in writing.
- Friendly and outgoing; able to smile during customer interactions.
- Upbeat personality, willingness to go the extra mile, and strong work ethic.
- Maintain uniform standards while on the job premises.
- Ability to run and move quickly.
- Ability to organize cars efficiently.
- Ability to stand for long periods of time.
- Ability to safely operate vehicles and pass a driving test.
- Ability to lift at least 50 lbs.
- At least 18 years of age.
- Valid driver’s license in the state of residency.
- Able to pass a criminal background check and RMV check.
- Ability to build relationships with customers.
- Organized.
- Clean driving record deemed insurable by VPNE’s current insurance provider.
Nice To Haves
- Prior supervisory experience preferred.
Responsibilities
- Ensure team members and guests are safe at all times.
- Operate vehicles safely when needed to minimize the potential for accidents.
- Oversee the tracking of keys and vehicles throughout the garage.
- Ensure team members provide exceptional guest experiences by smiling at, greeting, and helping guests as they enter the garage.
- Maintain garage organization.
- Set an upbeat tone and create a positive environment for team members and customers.
- Help team members use approved language choices.
- Communicate the organizational plan to coworkers when the shift is over.
- Set an example by maintaining a sharp appearance and helping team members follow VPNE’s uniform guidelines.
- Oversee team members to maintain a professional work area.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
