Valet Supervisor

Metropolis Technologies•Saint Petersburg, FL
•Onsite

About The Position

The Valet Supervisor oversees Valet Attendants and Valet Dispatchers at a full-service property. The role coordinates daily valet operations and supervises employees in a busy, 24/7 operation. Duties also include parking and retrieving guest vehicles safely, handling guest belongings, assisting with luggage, and responding to guest inquiries and requests efficiently and professionally. The position is based on-site in St. Petersburg, Florida.

Requirements

  • Must be eligible to work in the United States.
  • Must successfully pass pre-employment criminal background screening, drug testing, and any other required pre-employment background screening.
  • Must successfully obtain and maintain an airport badge.
  • Must be at least 18 years of age.
  • At least one year of supervisory experience.
  • Must be familiar and comfortable with computers.
  • Able to work in a fast-paced, high-volume, active guest-service environment.
  • Excellent oral communication skills.
  • Must be able to handle multiple priorities simultaneously.
  • Must comply with company appearance guidelines and uphold client guest-service guidelines and values.
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must work outdoors for the entire shift in varying weather conditions; shifts will not be canceled due to inclement or extreme weather.
  • Ability to stand, walk, and jog at a swift pace on varying elevations, including stairs, for the duration of the scheduled shift.
  • Required to enter and exit vehicles of varying heights.
  • Must wear clean, well-maintained approved uniforms on shift and meet appearance requirements, including no visible tattoos or body piercings.

Nice To Haves

  • Some college preferred.
  • Experience in hospitality, restaurant, tourism, or retail industries is a plus.
  • On-site customer service and/or vendor-services experience preferred.
  • Computer experience preferred.

Responsibilities

  • Coordinate the daily operation of the valet service.
  • Supervise Valet Attendants and Valet Dispatchers.
  • Staff and schedule a busy 24/7 operation.
  • Safely park and retrieve guest vehicles.
  • Store or retrieve guest belongings.
  • Assist guests with their luggage.
  • Respond to guest inquiries and requests in an efficient and professional manner.
  • Follow company appearance guidelines and uphold client guest-service guidelines and values.
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