Supervisor - Valet

Propark Mobility • New York, NY

7d • $25 - $30

About The Position

The Valet Supervisor helps lead staff and promote teamwork and a customer-service-focused environment. The role responds to customer inquiries and complaints, assists with accident and incident reports, and supports staff training, scheduling, and evaluation. The supervisor also assists local management with equipment, uniform, and supply records; reconciles daily bank reports and ticket logs; and maintains transaction, uniform, and parking-violator logs as applicable. The position monitors facility cleanliness and physical conditions, reports safety or maintenance issues, and performs valet, attendant, or cashier duties as needed. Other duties may be assigned based on operational needs.

This full-time position is located in NYC, NY. The listed pay rate is $25.00–$30.00 per hour, plus cash tips. Mornings and evenings are available; the schedule may require weekends and holidays. Applicants must be at least 18 and hold a valid driver's license with at least two years of driving experience. The application also asks whether candidates can drive a manual transmission.

The employer describes opportunities for advancement and offers free parking while on shift. Listed benefits include flexible scheduling, paid holidays, wellness benefits, and a free, confidential employee assistance program available 24/7, including three free counseling sessions for each employee and each household family member. Full-time employees are eligible for paid vacation, an extra day off on their birthday, and a benefits package including medical, HSA, FSA, dental, vision, six supplemental insurance options, commuter benefits, pet insurance, and a 401(k). The company offers seven paid holidays, while locations remain open as required by the business. Wellness is provided according to city or state mandates.

Requirements

• Be at least 18 years old.
• Have a valid driver's license and at least two years of driving experience.
• Have at least one year of related parking and/or customer service experience.
• Communicate effectively in writing and speech, with a friendly and professional approach.
• Thrive in a fast-paced environment and help resolve customer issues positively and helpfully.
• Be energetic and outgoing, and be able to stand, run, and carry items weighing up to 50 pounds if needed.
• Have a flexible schedule that allows for possible weekend and holiday work.
• Be organized, honest, thoughtful, trustworthy, loyal, dependable, self-sufficient, resourceful, collaborative, and decisive.
• Be motivated to take on new challenges and interested in growth.
• Have strong conversational communication skills and an exceptional way with people.

Nice To Haves

• At least one year of valet parking experience.
• At least one year of customer service experience.
• Ability to drive a manual (standard, stick-shift) transmission.
• Experience in customer service or the hospitality industry.

Responsibilities

• Help motivate and lead staff in promoting teamwork and a customer service environment.
• Respond to customer inquiries and complaints and assist with completing accident and incident reports.
• Assist with training, scheduling, and evaluation of staff.
• Assist local management with maintaining and cataloging equipment, uniforms, and supplies.
• Reconcile daily bank reports and ticket logs and identify discrepancies as applicable.
• Maintain logs of field bank transactions, uniforms issued, and parking violators, as applicable.
• Monitor cleanliness and physical conditions at assigned facilities and report safety or maintenance issues to local management.
• Perform valet, attendant, or cashier duties as needed.
• Perform other duties as assigned based on operational needs.

Benefits

• Free parking while on shift at the assigned Propark location.
• Flexible scheduling.
• Paid holidays.
• Wellness benefits provided according to city or state mandates.
• Free, confidential employee assistance program available 24/7, including three free counseling sessions for each employee and each household family member.
• For full-time employees: paid vacation and an extra day off on their birthday.
• For full-time employees: benefits package including medical, HSA, FSA, dental, vision, and six supplemental insurances, including commuter benefits, pet insurance, and 401(k).
• Seven paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.
• Opportunity for advancement through promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed