Supervisor - Valet

Propark Mobility • Pittsburgh, PA

11d • $25 - $30 • Onsite

About The Position

The Valet Supervisor helps lead valet staff and promote teamwork and a customer-service-focused environment. The role responds to customer inquiries and complaints, assists with accident and incident reports, and supports staff training, scheduling, and evaluations. It also assists local management with tracking equipment, uniforms, and supplies; reconciling daily bank reports and ticket logs; and maintaining records of transactions, uniforms issued, and parking violations. The supervisor monitors facility cleanliness and physical conditions, reports safety or maintenance issues, and performs valet, attendant, or cashier duties as operational needs require. Other duties may be assigned.

This is a full-time position in Pittsburgh, Pennsylvania, with afternoon/evening shifts. The listed pay is $25.00–$30.00 per hour, plus cash tips. The role may require weekend and holiday work, and applicants must have been driving with a valid driver's license for at least two years. Applicants are also asked whether they can drive a manual transmission vehicle.

Requirements

• Be at least 18 years old.
• Have a valid driver's license and at least two years of driving experience.
• Have at least one year of related parking and/or customer-service experience.
• Communicate effectively in writing and speech with a friendly, professional approach.
• Be able to work in a fast-paced environment and help resolve customer issues positively and helpfully.
• Be energetic and outgoing; be able to stand, run, and carry items weighing up to 50 pounds if needed.
• Have a flexible schedule; the position may require weekend and holiday work.
• Be organized, honest, thoughtful, trustworthy, loyal, dependable, self-sufficient, resourceful, collaborative, and decisive.
• Be motivated to take on new challenges and support customers in a hospitality or customer-service setting.

Nice To Haves

• At least one year of valet parking experience.
• At least one year of customer-service experience.
• Ability to drive a manual (standard, stick-shift) transmission.

Responsibilities

• Help motivate and lead staff, promoting teamwork and a customer-service environment.
• Respond to customer inquiries and complaints and assist with accident and incident reports.
• Assist with training, scheduling, and evaluating staff.
• Assist local management with maintaining or cataloging equipment, uniforms, and supplies.
• Reconcile daily bank reports and ticket logs and identify discrepancies.
• Maintain logs of field bank transactions, uniforms issued, and parking violators, as applicable.
• Monitor cleanliness and physical conditions at assigned facilities and report safety or maintenance issues to local management.
• Perform valet, attendant, or cashier duties as needed.
• Perform other duties as assigned based on operational needs.

Benefits

• Free parking while on shift at the assigned Propark location.
• Flexible scheduling.
• Paid holidays.
• Wellness benefit according to city or state mandates.
• Free, confidential employee assistance program available 24/7 to employees and their families, including three free counseling sessions for each employee and each household family member.
• For full-time employees: paid vacation and an extra day off on their birthday.
• For full-time employees: benefits package including medical coverage, HSA, FSA, dental, vision, and six supplemental insurances, including commuter benefits, pet insurance, and 401(k).
• Seven paid holidays are offered: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed