Valet Supervisor

Island Hospitality Management • Savannah, GA

3d

About The Position

As a Valet Supervisor, you will assist guests as their first point of contact and provide superior guest service by parking and retrieving vehicles. The position may require flexible scheduling availability. Weekly scheduled hours vary based on guest occupancy, season, staffing, and other factors; Island Hospitality cannot guarantee a specific number of hours per week.

The role involves helping guests with their vehicles and belongings, directing traffic as needed, managing guest keys, and organizing vehicle and transaction paperwork. The job requires standing, sitting, or walking for extended periods, regularly lifting or moving up to 10 pounds, and frequently lifting or moving up to 25 pounds.

Island Hospitality offers a formal training and development program intended to support employee growth and career opportunities.

Requirements

• Must have a valid driver's license and be at least 21 years of age.
• Have a clean driving record.
• Know local roads and routes to area attractions and points of interest.
• Be a highly motivated team player with strong initiative and a desire for achievement.
• Effectively handle workplace problems by anticipating, preventing, identifying, and solving them as necessary.
• Work well in stressful situations.
• Stand, sit, or walk for extended periods.
• Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Responsibilities

• Park and retrieve vehicles while providing great customer service.
• Open and close car doors and assist guests with luggage or other belongings.
• Direct traffic in the parking area as needed and assist guests entering and leaving the parking lot.
• Collect and accurately label guests’ keys to ensure their proper return.
• Organize and file paperwork regarding guests’ vehicles and daily transactions.
• Be readily available and approachable to guests and provide excellent guest service.

Benefits

• Medical, dental, and vision insurance
• HSA and FSA plans, including dependent care FSA
• Identity theft protection insurance
• Commuter benefits, including transit and parking
• Pet insurance
• PTO and payroll incentives for annual wellness exams
• Employee Assistance Program
• Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
• Paid sick and vacation time
• Family leave
• 401(k) retirement plan with employer matching; fully vested upon the first contribution
• Incentive-based bonus program
• Free hotel room nights and employee discounts within the hotel brand
• Discounts for friends and family within the hotel brand
• Team member recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career growth through an in-house training program
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed