Valet Supervisor

THE CAR PARK • Tampa, FL

12d • $15 - $18 • Onsite

About The Position

The Valet Supervisor oversees designated facilities and valet parking operations to ensure superior service for patrons and guests. The supervisor assists staff as needed to facilitate efficient, professional parking operations and oversees the daily valet and shuttle services. The role includes assigning tasks, monitoring performance, resolving operational issues, and supporting the development and safety of team members.

The position is based at The Tampa EDITION Hotel in Tampa, Florida. It is full-time, with an evening shift typically running from late afternoon to late night. The listed pay range is $15.00–$18.00 per hour.

Requirements

• Strong leadership and organizational skills.
• Excellent customer service skills.
• Proficiency with computers, including Microsoft Office Suite.
• Ability to multitask and prioritize tasks effectively.
• Self-motivated and able to work independently.
• Strong problem-solving and decision-making skills.
• Excellent verbal and written communication skills.
• Previous supervisory experience, preferably in transportation or hospitality.
• Ability to remain calm in busy situations.
• Excellent organizational, problem-solving, and time-management skills.
• Knowledge of business acumen.

Nice To Haves

• Previous supervisory experience in the transportation or hospitality industry is preferred.

Responsibilities

• Oversee daily valet and shuttle operations, including assigning tasks, monitoring performance, and addressing issues.
• Ensure customers are treated courteously and respectfully and that their needs are met promptly and efficiently.
• Create and manage schedules for valet and shuttle drivers, maintaining adequate staffing levels.
• Provide training and development opportunities for valet and shuttle drivers.
• Implement and enforce safety policies and procedures for employees and customers.
• Identify and resolve evening-shift issues, such as vehicle accidents, traffic congestion, or customer complaints.
• Maintain effective communication with valet and shuttle drivers, cashiers, and management.
• Use computer systems and software to track vehicle movements, manage schedules, and generate reports.
• Assist staff as necessary to facilitate efficient and professional parking operations.
• Audit all aspects of the operation.

Benefits

• 18 days of paid time off (PTO).
• Paid parental leave.
• Volunteer Time Off (VTO).
• Paid holidays.
• Bereavement leave.
• Medical, dental, and vision coverage.
• Flexible and health spending accounts.
• Short-term disability benefits.
• Critical illness and accident benefits.
• Life insurance.
• Tuition reimbursement.
• 401(k).
• Additional benefits are available to eligible Team Members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed