Valet Supervisor- CRC

Valencia Group•Arlington, TX

About The Position

The Valet Supervisor at Caravan Court oversees valet parking operations, ensuring safety and efficiency, and supports the Valet Manager with daily operations and oversight. The role includes guest service, vehicle registration and parking, staffing oversight, shuttle maintenance, department training and meetings, communication and reporting, and compliance with safety and driving guidelines. The position is non-exempt.

Requirements

  • Valid driver's license.
  • No vehicle violations within the past five years.
  • Strong verbal and written communication skills.
  • Effective time-management and problem-solving skills.
  • Ability to work well with a team and demonstrate attention to detail.
  • Excellent organizational skills and interpersonal abilities.
  • No prior experience required.
  • No minimum education requirements.

Responsibilities

  • Greet guests according to hotel standards.
  • Register all vehicles in the parking platform and explain the valet process to guests.
  • Assist guests with luggage, directions, and concierge services.
  • Park guest vehicles professionally and efficiently.
  • Ensure staffing is sufficient, monitor overtime, and address staffing or overtime needs.
  • Service and maintain valet transport shuttles.
  • Plan and facilitate department meetings, attend and contribute to meetings, and assist with department training.
  • Participate in cross-training and complete required training.
  • Facilitate internal communications and follow up accordingly.
  • Run operational reports and complete shift pass-on reports and checklists.
  • Log work in appropriate platforms.
  • Follow safety, security, and driving regulations.
  • Maintain cleanliness and organization in work areas, report unsafe conditions, and ensure hotel equipment is in proper working condition.
  • Perform additional duties as assigned by the supervisor.
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