Valet Attendant- CRC

Valencia Group•Arlington, TX

12d

About The Position

The Valet Attendant at Caravan Court provides a warm, polished, and professional first and last impression to every guest. The role safely and efficiently parks and retrieves guest vehicles while providing personalized service in line with hotel service standards. The attendant also assists guests with luggage, directions, and concierge services; completes operational reporting and shift handoffs; and follows safety and security guidelines. The position involves extended periods of standing and walking, occasional lifting or carrying of up to 50 pounds, and work in interior hotel areas and outdoor areas. No prior experience or minimum education is required.

Requirements

Valid driver’s license.
No vehicle violations within the past five years.
Strong verbal and written communication skills.
Effective time management and problem-solving skills.
Ability to work well with a team and demonstrate attention to detail.
Excellent organizational skills and interpersonal abilities.
No prior experience required.
No minimum education requirements.

Responsibilities

Greet guests according to hotel standards.
Register all vehicles in the parking platform and explain the valet process to guests.
Assist guests with luggage and directional needs.
Park guest vehicles professionally and efficiently.
Anticipate guest needs, proactively provide service, and assist with concierge services.
Attend and contribute to department meetings, participate in cross-training, and complete required training.
Facilitate internal communications and follow up as needed.
Run reports necessary for the operation, complete shift pass-on reports and checklists, and log work in the appropriate platforms.
Follow safety, security, and driving guidelines.
Maintain cleanliness and organization in work areas; report unsafe conditions; and ensure hotel equipment is in proper working condition.
Perform additional duties as assigned by the supervisor.