Valet Supervisor - Detroit Hospitality

Metropolis Technologies•Detroit, MI

2d•$18 - $20

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The company operates a parking network with more than 23,000 employees and over 4,000 locations across North America and Europe. This role involves providing safe, customer-focused valet service. The job posting also identifies the position as Valet Driver and lists an hourly pay range of $18 to $20, plus tips. A Parking Attendant License is required. Eligible employees may participate in benefits plans that include medical, dental, vision, flexible spending accounts, long- and short-term disability, life and accident insurance, a 401(k), and paid time off.

Requirements

Hold a valid state driver’s license, have a current address, and maintain an acceptable driving record.
Obtain a Parking Attendant License.
Provide valid documentation proving eligibility to work legally in the United States if hired.
Communicate accurate information to customers and co-workers and respond professionally to customer problems or complaints.
Read, write, add, and subtract U.S. currency, and understand instructions, short emails, and memos.
Follow written and verbal instructions and adapt calmly to changes, delays, and unexpected events.
Meet the physical demands of the role, including regularly standing and walking and occasionally sitting, climbing or balancing, and lifting or moving up to 25 pounds.

Nice To Haves

Ability to safely drive a vehicle with a manual transmission (stick shift).
Availability to work special shifts if needed, including second or third shifts and/or weekends.

Responsibilities

Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
Inspect each vehicle before parking it safely and note any findings.
Explain valet rates to customers.
Follow traffic laws and safe driving practices.
Report accidents, safety hazards, unusual occurrences, and policy violations to management.
Know local major streets, landmarks, and freeways to help provide customers with a seamless transportation experience.
Arrive on time for each scheduled shift in a clean uniform and remain in complete uniform throughout the shift.
Assist management with additional duties as assigned.