Valet Attendant Hospitality Manager

LAZ Parking Nevada•Las Vegas, NV

About The Position

The Hospitality Manager oversees the operations of assigned parking locations under the direction of the Operations Manager, ensuring professional parking management. The role supports company programs and initiatives and the needs of operational teams. It leads on-site employees, manages location operations and finances, supports client relationships and retention, and helps ensure contractual requirements and service expectations are met. The position is full-time in Las Vegas, Nevada, with a salary range of $55,000–$60,000. It requires a driver’s license and at least two years of experience as stated in the posting. A bachelor’s degree or equivalent work experience is listed as the education requirement. The role may occasionally require work outside regularly scheduled hours to meet operational needs and work in outdoor elements.

Requirements

Valid driver’s license.
At least two years of experience, as stated in the position details.
At least one year in a management role.
Bachelor’s degree or equivalent work experience.
Knowledge of Excel, Word, PowerPoint, and general Microsoft Office applications.
Experience working with financial statements or accounting, profit-and-loss reports, and budgeting.
Ability to work a flexible schedule to meet operational needs, including occasionally outside regularly scheduled hours.
Strong customer service skills.
Ability to work independently and multitask.
Professional and effective communication skills with all levels of the organization.
Ability to interpret policies, procedures, and standard business practices.
Ability to seek improvement, share ideas, and solve problems creatively.
Ability to coach employees and managers, encourage open expression of ideas, and build teams and interpersonal relationships.
Ability to mitigate challenges and demonstrate urgency and timeliness.
Willingness to work outdoors in heat, wind, snow, rain, and other elements.
Ability to lift, push, and pull at least 25 pounds; stand, walk, and run for extended periods; and bend, stoop, squat, and lift frequently throughout a shift.

Nice To Haves

Parking management experience is preferred but not required.

Responsibilities

Lead, direct, develop, plan, schedule, train, and manage employees at assigned parking locations, including Assistant Managers and Team Leaders.
Identify high-potential employees to support the organization’s growth.
Process payroll, ensure timely sign-off on hours, coordinate with local payroll, and work with Human Resources on wage and hour compliance.
Execute plans for opening newly assigned locations and oversee transitions from contract acceptance through opening while ensuring client satisfaction.
Manage location finances, budgets, and revenue enhancements.
Develop client relationships and support business retention.
Organize and explain parking management skills to Assistant Managers and Team Leaders.
Understand, implement, and deliver requirements in contractual agreements with clients.
Assist regional operations preparation for potential new locations, including rate surveys and ticket pulls.
Prepare daily, weekly, monthly, and annual financial and operational reports as required.
Maximize revenue, manage expenses, and customer satisfaction while maintaining service standards aligned with client expectations.
Manage operations in accordance with applicable Collective Bargaining Agreements.
Implement and complete projects, programs, and initiatives arising from assigned locations.
Participate in labor contract management where applicable.
Communicate with local police departments and emergency management teams regarding operations.
Organize and oversee event operations within LAZ Parking.
Assist with monitoring, reviewing, and analyzing market rate structures.
Perform additional related duties as assigned.