Valet Drivers - The Banker's Alley Hotel - Nashville - Overnight shift preferred

Towne Park • Nashville, TN

19h • $9 - $20 • Onsite

About The Position

The Valet Driver (also described as a Guest Service Associate) provides attentive, friendly, and efficient hospitality to guests at Banker's Alley Hotel in Nashville. The role parks and retrieves guest vehicles safely and promptly, assists with luggage and bell services as needed, and supports guests with information and other requests. Starting pay is $9.00 per hour plus cash tips; the listed pay range includes $5–$11 per hour in tips, and select shifts receive bonus pay. No experience is needed according to the job details.

Requirements

• High school diploma or GED.
• Valid driver’s license for the state where applying, or within a commutable distance of that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English, understand simple instructions and correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
• Ability to perform basic arithmetic, including operations with three-digit numbers and American currency.
• Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to perform parallel parking.

Nice To Haves

• Ability to operate a manual transmission is highly desirable.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests within five feet and use guests’ last names.
• Use the appropriate salutation, welcome guests, follow Towne Park phone etiquette, and remain in designated areas when not completing other tasks.
• Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage as needed; open vehicle and hotel doors for guests.
• Help guests with directions, taxis, reservations, and other inquiries, and provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, or guest amenities as requested and shuttle guests to approved destinations.
• Explain parking rates and vehicle retrieval procedures to guests.
• Issue claim checks after receiving vehicle keys, collect claim checks before issuing keys, and accurately maintain vehicle and ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim check receipts.
• Complete the location information on key tags after parking vehicles and calculate and collect revenue when needed.

Benefits

• Medical benefits are offered to all employees.
• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility requirements and plan terms.
• Employees may enroll in the company’s 401(k) retirement savings plan, subject to eligibility requirements and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED