Valet Dispatcher

Mohegan•Uncasville, CT

About The Position

This position maintains control of the valet dispatch work area to ensure guest vehicles are properly documented and promptly delivered. The Valet Dispatcher enters guest vehicle information into the CVPS valet software system, files and retrieves keys and parking tickets when requested, and helps guests complete lost claim forms. The role also assists guests with directions and property information, helps locate lost vehicles, and maintains an organized work area.

Requirements

  • High school diploma or equivalent.
  • One year of general clerical experience.
  • Valid driver’s license and eligibility to be insured through the company carrier.
  • Good written and verbal communication skills.
  • Good organizational and multitasking skills.
  • Basic computer skills in Word, Excel, and Outlook.
  • Thorough understanding of the CVPS valet software system.
  • SMART alcohol awareness training.
  • Ability to sit in front of a computer screen for extended periods.
  • Ability to stand for extended periods.
  • Ability to work various shifts and flexible hours.

Responsibilities

  • Enter guest vehicle information into the CVPS valet software system.
  • File and retrieve keys and parking tickets upon customers’ request.
  • Assist guests with completing lost claim forms, as needed.
  • Assist guests with directions and property information, as needed.
  • Assist with locating lost vehicles in valet.
  • Maintain and organize the work area.
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