Valet Bellman

THE RANCH AT LAGUNA BEACH•Laguna Beach, CA

5d•$17 - $17•Onsite

About The Position

Greet and welcome arriving guests as they enter The Ranch. Assist both arriving and departing guests with baggage handling. Provide a consistently high degree of both friendliness and efficiency for all guests and visitors by parking guest vehicles in a safe and orderly manner. Engage with guests using FORBES standards to ensure a positive guest experience.

Requirements

Open availability Friday through Sunday is REQUIRED
High school or equivalent education required.
Valid state driver’s license required.
Must have good driving record.
Prior experience as a bellman/valet required.
Customer Service experience a must.
Ability to operate all types of passenger vehicles (manual and automatic) required.
Must be at least 21 years of age.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Knowledge of the city, particularly tourist attractions.
Knowledge of The Ranch operations, its services, and facilities.
Regular attendance is essential to the successful performance of this position.
Upon employment, all team members are required to fully comply with company rules and regulations for the safe and effective operation of The Ranch’s facilities.

Nice To Haves

Deliver packages and faxes to guests.
Decorate the lobby for the large arrivals and departures.
Maintain cleanliness behind the bell stand, in the check-in/check-out area, and in the baggage room.
Clean the brass bell carts.
Ascertain that all doors including rear doors are properly secured.
Recommend to guests that all valuables be secured in trunk or safely deposit boxes provided at the front desk.
Assist incoming and outgoing guests with getting baggage out of and into vehicles as requested.

Responsibilities

Drive guest vehicles from the motor court to the designated parking area of the garage for valet parking and return the guest vehicles to the motor court for guest pick-up when needed.
Welcome and escort guests to and from their rooms and assist with luggage. Inform guests of all safety features and promote The Ranch offerings. Maintain accurate logs.
Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
Assist guests with any requests and escort guests to their rooms.