Bellman / Valet - -$17.75-- $19.00

Valor Hospitality Partners • San Diego, CA

2d • $18 - $19

About The Position

Greet hotel guests and assist with check-in and checkout, luggage and personal items, vehicle parking and retrieval, and guest inquiries. The Bellman / Valet is often the first and last impression of a guest’s stay and is expected to provide efficient, courteous, professional, and proactive service while helping create memorable guest experiences. The role also includes sharing information about the resort and surrounding area, supporting teamwork, and accurately documenting valet activity.

Requirements

• High school education or equivalent experience.
• Ability to communicate with guests and respond to questions and inquiries.
• Ability to drive vans, limousines, and automobiles.
• A valid driver’s license and excellent driving record, as verified by a Motor Vehicle Report, are preferred.
• Availability to work evenings, weekends, and holidays.
• Ability to lift, push, and carry 20–40 pounds.
• Ability to stand continuously for long periods and lift, pull, push, bend, and move items.

Nice To Haves

• Customer service experience in a guest-contact role.
• Knowledge of hotel services, local events, and activities.
• A second language may be desired.
• A valid driver’s license and excellent driving record, as verified by a Motor Vehicle Report.

Responsibilities

• Greet guests warmly within 30 seconds of arrival and provide welcoming service.
• Open vehicle and hotel doors, check in arriving guests, and explain parking and vehicle-retrieval procedures.
• Safely park and retrieve guest vehicles promptly and calmly address guest concerns.
• Provide bell services, including room presentations and delivering or picking up items.
• Help guests with directions, taxis, reservations, and other requests; share information about the resort and local attractions.
• Lead by example, support teamwork, and assist with assigning roles at the Account Manager’s direction.
• Complete valet tickets accurately, including key tags, folio information, vehicle location, and damage surveys.
• Keep all vehicle keys secured.

Benefits

• Competitive salary of $17.75–$19.00.
• Team Member Hotel Discount Program.
• Uniforms provided.
• Health, dental, vision, life insurance, and other supplemental options.
• Paid PTO beginning after 90 days of employment.
• Immediate eligibility for a 401(k) and employer match.
• Team Member Awards and Recognition programs throughout the year.
• Food and Beverage Discounts.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED