Bellman
Davidson Hospitality Group•Miami Beach, FL
•Onsite
About The Position
The Bellperson creates a welcoming and memorable guest experience at the Cadillac Hotel & Beach Club, a 357-room oceanfront resort in Mid-Beach. The role assists guests with luggage, shares information about hotel amenities and local attractions, escorts guests to their rooms, delivers items, and helps arrange transportation. The Bellperson helps maintain an organized lobby and anticipates guest needs while providing prompt, personalized service.
Requirements
- One year of prior guest services or bell experience is preferred.
- Valid CDL license where applicable.
- Familiarity with the local area and attractions.
- Fluent in reading, writing, and speaking English.
- Ability to communicate effectively with the public and other employees.
Responsibilities
- Greet guests warmly upon arrival.
- Assist guests with luggage and provide prompt, efficient service.
- Provide information about hotel amenities, services, and local attractions.
- Escort guests to their rooms and explain room features and facilities.
- Deliver messages, packages, and other items to guest rooms.
- Coordinate transportation arrangements as requested.
- Maintain a neat and organized lobby area.
- Anticipate and fulfill guests’ needs to support a memorable stay.
Benefits
- Multiple tiers of medical coverage
- Dental coverage
- Vision coverage
- 24/7 Teledoc service
- Free maintenance medications
- Pet insurance
- Hotel discounts
- Tuition reimbursement
- Paid time off, including vacation, sick, bereavement, and holidays
- 401(k) match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
