Bell/Valet Attendant - Full Time

Pyramid Global Hospitality • Hanover, PA

69d • Onsite

About The Position

The Valet/Bell Attendant is responsible for providing exceptional guest service by greeting guests, assisting with valet parking, and safely parking and retrieving vehicles in a timely manner. This role requires a positive attitude, excellent communication skills, and a commitment to creating a welcoming first and last impression for every guest. If guests are arriving by motor vehicle, you will open their door as you welcome them to the Inn.

Requirements

• At least one (1) year of customer service experience with significant guest interaction preferred.
• Previous hospitality experience is preferred.
• Valid driver's license with a clean driving record and no moving violations for at least six (6) months.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Excellent verbal communication and interpersonal skills.
• Friendly, outgoing, and service-oriented personality.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, and run for extended periods throughout an entire shift.
• Strong work ethic with a genuine desire to create memorable guest experiences.
• Flexible availability, including mornings, evenings, weekends, and holidays.

Responsibilities

• Park and retrieve guest vehicles safely and efficiently.
• Assist guests in securing other forms of transportation as needed.
• Work together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests and ensure smooth operations.
• Assist lobby attendant in keeping entrance area clean and organized.
• "Be the difference" with all guest and employees and do more than just “the norm".
• Maintain a professional appearance and represent the hotel positively.
• Follow all safety procedures and company policies while operating guest vehicles.
• Assist with luggage and escort to rooms as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed