Bell Valet Attendant, Full Time

Parable Hospitality•Kailua, HI

About The Position

King Kamehameha Kona Beach Resort Courtyard by Marriott is hiring a full-time Bell Valet Attendant to provide welcoming, personalized service and help create memorable guest experiences. The role greets arriving and departing guests, opens vehicle doors, parks and retrieves cars, manages vehicle traffic, arranges transportation, and transports and stores guest luggage. Attendants also share information about hotel amenities and local attractions, keep up to date on hotel operations and events, respond to guest concerns, and assist other team members and departments as needed. Management may add or change duties at any time.

Requirements

Valid driver's license.
Traffic abstract indicating no moving violations on record.
At least one year of experience as a bell valet attendant operating vehicles with manual and automatic transmissions.
High school education or equivalent.
Ability to communicate in English with guests, management, and team members so they understand.
Ability to provide legible written communications.
Ability to compute basic mathematical calculations.
Ability to prioritize, organize, and exercise good judgment.
Dependability.

Nice To Haves

Ability to speak multiple languages.

Responsibilities

Maintain a friendly, cheerful, and courteous demeanor while providing personalized guest service.
Communicate effectively with guests and fellow team members.
Make guests feel welcome, informed, and cared for throughout their stay.
Greet arriving and departing guests, open vehicle doors, and thank guests.
Park and retrieve guest vehicles.
Monitor and direct guest and commercial vehicle traffic to ensure legal parking and smooth traffic flow.
Arrange transportation, such as taxis and shuttle buses, for guests and visitors.
Transport guest luggage to and from rooms or the designated bell area, and assist with luggage storage and retrieval.
Inform guests about hotel features, amenities, and local attractions, and fulfill special requests when possible.
Stay informed about daily hotel operations, events, changes, and procedures.
Understand and maintain special guest and franchise-related programs.
Find solutions quickly and address and resolve guest concerns confidently.
Assist other team members and departments to support overall performance.
Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

Competitive pay.
Pension and 401(k) programs with employer match options.
Choice of medical insurance packages through UHA or Kaiser Medical.
Dental coverage through HDS.
Company-paid life insurance and temporary disability insurance.
Performance recognition programs with incentives and awards.
Fare-free Hele-On Bus route access at the front door.
Free employee parking during shifts.
Free access to on-property electric vehicle charging docks while working.
Free on-property uniform laundering and dry-cleaning allowances for non-uniform roles.
Discounted Marriott hotel rooms at more than 7,000 properties worldwide.
Employee rates at more than 40 Hawaiʻi Marriott hotel locations.
Worldwide Marriott lodging discounts for friends and family.
Discount options for Marriott Vacations Worldwide portfolios.
Paid company holidays, vacation and sick leave, and a paid day off on the employee's birthday.
Free hot meal during every shift.
20% discount on food, beverages, and room service at properties worldwide.
Employee discounts at on-site retail shops and spa services.
Career skill-building and training platforms through Marriott Global Source.
Internal promotion pathways and leadership opportunities.