Valet Attendant - Petersburg, VA

Parking Management • Petersburg, VA

1d • Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet service while protecting guest vehicles and delivering a welcoming, professional experience from arrival through departure. The role includes greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, responding to inquiries, and safely operating vehicles. Attendants are expected to follow company policies and safety procedures, handle keys properly, maintain a polished appearance, and contribute to a high-quality guest experience in a fast-paced hospitality environment.

Requirements

• High school diploma or GED.
• A customer-service-oriented attitude and helpful demeanor are mandatory.
• Valid driver's license and reliable transportation.
• Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
• Pass and maintain a clean background check.
• Ability to stand, walk, and lift up to 50 pounds for extended periods.
• Ability to work nights, weekends, and holidays.
• Follow instructions and work schedules, complete tasks on time, follow safety procedures, report unsafe conditions, and properly use and maintain equipment.
• Maintain professional appearance and comply with uniform and grooming standards.

Nice To Haves

• Customer service experience.

Responsibilities

• Inspect vehicles for damage and document parking locations on claim tickets.
• Safely park and retrieve guest vehicles and follow proper key-handling procedures.
• Follow safety protocols to protect personal safety and vehicle security.
• Comply with attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
• Keep valet areas clean, organized, and presentable.
• Handle challenging situations professionally, resolve problems promptly, and provide high-quality customer service.
• Support colleagues, contribute to a positive team environment, and recognize team accomplishments.
• Maintain regular attendance, arrive on time in full uniform and properly groomed, and follow company policies and PMC standards.
• Perform other tasks as needed to support operational goals and respond flexibly to changing business needs.
• Attend required staff meetings and complete assigned training modules on time.

Benefits

• Medical, vision, and dental insurance upon eligibility.
• 401(k) upon eligibility.
• Supplemental insurance, including life insurance and critical illness coverage.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off.
• Paid training.
• Tuition assistance through Bellevue University, up to $5,250 per year.
• Nationwide discounts through Perks at Work.
• Overtime pay for hours worked beyond 40 in a workweek, at one and one-half times the regular hourly rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED