Valet Attendant - Petersburg, VA

Parking Management Company•Petersburg, VA

11h•$10 - $10•Onsite

About The Position

Parking Management Company (PMC) is hiring a Valet Attendant to provide courteous, efficient, and safe valet services while protecting guest vehicles. The attendant is often the first and last point of contact for guests, and is expected to provide a welcoming, professional experience throughout vehicle drop-off and retrieval. The role includes safely parking and retrieving vehicles, managing traffic flow, responding to guest inquiries, and following company policies and vehicle-handling procedures. This active, fast-paced hospitality role involves working indoors and outdoors at on-site parking facilities and in corporate settings, often in varied weather and around moving vehicles. Attendants collaborate with colleagues, vendors, and clients; keep valet areas clean and organized; and maintain required uniform, grooming, attendance, and timekeeping standards. The position requires flexibility to work nights, weekends, and holidays. Employees may need to use a personal cell phone for work-related communication and applications; reimbursement follows company policy. The posting gives compensation as an average of $13.00–$20.00+ per hour combining base pay and tips, with rates varying by market and tips depending on service performance and customer interactions. The position is non-exempt and eligible for overtime under applicable law. Schedule is listed as full-time or part-time. Benefits are available upon eligibility where specified.

Requirements

High school diploma or GED.
A customer-service attitude and helpful demeanor are mandatory.
Valid driver’s license and reliable transportation.
Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Maintain a professional appearance and comply with uniform and grooming standards.
Ability to adapt to changing work environments, manage competing demands, and handle unexpected situations professionally.
Ability to follow safety procedures and maintain the security of people and vehicles.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Conduct vehicle damage inspections and document parking locations on claim tickets.
Safely park and retrieve guest vehicles, following proper key-handling procedures and safety protocols.
Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and respond professionally to guest inquiries.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality guest service.
Support a positive team environment and collaborate with colleagues.
Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
Keep valet areas clean, organized, and presentable.
Arrive on time in full uniform and properly groomed, maintain regular attendance, and uphold company standards and policies.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.
Follow instructions and schedules, complete tasks on time, use and maintain equipment properly, and report unsafe conditions.
Use a personal cell phone for work-related communication or applications when required, subject to company reimbursement policy.