Valet Coordinator - Petersburg, VA

Parking Management•Petersburg, VA
•Onsite

About The Position

Parking Management Company (PMC) is hiring a dependable, service-focused Valet Parking Coordinator to help lead daily valet operations at multiple hospitality properties across Petersburg, Virginia. The Coordinator helps oversee valet attendants, vehicle flow, guest service, and operational safety, and supports the Account Manager in maintaining an organized and professional operation. The role is non-exempt and eligible for overtime in accordance with applicable law. The posted base pay is $11.50 per hour, depending on property assignment. Potential earnings are listed as $20.00+ per hour including base pay and tips, but tips and total earnings are not guaranteed. Starting pay is determined based on property assignment, relevant experience, qualifications, and schedule requirements. The position is available full-time or part-time, with day, evening, overnight, weekend, and holiday shifts. Eligible employees may receive benefits depending on employment status, scheduled hours, plan eligibility, and applicable plan terms. PMC states that it provides reasonable accommodations to qualified applicants and employees with disabilities. Work-related mobile-phone use may be required; PMC will reimburse necessary and reasonable business expenses for required personal-phone use under company policy and applicable law, and company-issued equipment may be provided when applicable.

Requirements

  • Valid driver’s license and reliable transportation.
  • No more than three moving violations within the past three years.
  • Ability to pass applicable background and motor vehicle record checks.
  • Strong leadership, communication, and problem-solving skills.
  • Professional appearance and dependable attendance.
  • Ability to remain calm and make sound decisions in a busy environment.
  • Ability to coach employees and reinforce performance expectations.
  • Availability to work assigned days, nights, weekends, or holidays.
  • Ability to operate automatic and manual-transmission vehicles when required.

Nice To Haves

  • At least one year of coordination, hospitality, valet parking, or customer-service experience is preferred.
  • High school diploma or GED preferred.
  • Previous leadership experience in valet parking, hotels, restaurants, parking operations, or customer service is strongly preferred.

Responsibilities

  • Help supervise daily valet operations and employee performance.
  • Coordinate vehicle flow, traffic control, key organization, and staging areas.
  • Assign responsibilities and provide clear direction to valet attendants.
  • Lead pre-shift meetings and communicate operational updates.
  • Monitor attendance, breaks, schedules, uniforms, and grooming standards.
  • Coach employees and promote teamwork, accountability, and professional service.
  • Assist guests and resolve questions, concerns, or service issues.
  • Monitor safe driving, vehicle handling, and key-control procedures.
  • Complete incident reports and promptly document vehicle-related concerns.
  • Set up valet equipment and ensure supplies are stocked and organized.
  • Assist with reviewing time punches, tips, payroll information, and vehicle counts.
  • Communicate staffing, safety, and operational concerns to management.

Benefits

  • Medical, dental, and vision insurance for eligible employees.
  • Supplemental life and critical-illness insurance for eligible employees.
  • 401(k) plan for eligible employees.
  • Paid time off for eligible employees.
  • Paid training.
  • Leadership-development opportunities.
  • Tuition assistance through Bellevue University.
  • Nationwide employee discounts through Perks at Work.
  • Reimbursement for necessary and reasonable business expenses, including required business use of a personal mobile phone, in accordance with company policy and applicable law.
  • Company-issued equipment may be provided when applicable.
  • Overtime and other required compensation in accordance with applicable law.
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