Valet Attendant - Virginia Beach, VA

Parking Management • Virginia Beach, VA

1d • Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet service while securing guest vehicles and delivering a welcoming, professional hospitality experience. The role includes greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, responding to guest inquiries, and following company policies and safety procedures. Attendants work in a fast-paced environment, maintain a polished appearance, and collaborate with colleagues to provide high-quality service. The position is non-exempt and pays an hourly rate plus tips; the posting states valets can average $13.00–$20.00+ per hour after tips and base pay combined, with rates varying by market and tips depending on service performance and customer interactions.

Requirements

• High school diploma or GED.
• A customer-service-oriented attitude and helpful demeanor are mandatory.
• Valid driver’s license and reliable transportation.
• Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period.
• Pass and maintain a clean background check.
• Ability to stand, walk, and lift up to 50 pounds for extended periods.
• Ability to work nights, weekends, and holidays.
• Maintain professional appearance and comply with uniform and grooming standards.
• Follow company policies, safety procedures, schedules, and instructions.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Greet guests and provide professional, courteous service throughout vehicle drop-off and retrieval.
• Safely park and retrieve guest vehicles, following key-handling and safety procedures.
• Inspect vehicles for damage and document parking locations on claim tickets.
• Manage traffic flow and respond professionally to guest inquiries and concerns.
• Follow attendance, timekeeping, break, and tip-reporting policies.
• Keep valet areas clean, organized, and presentable.
• Handle challenging situations professionally and resolve problems promptly.
• Support colleagues and contribute to a positive team environment.
• Arrive on time in full uniform and properly groomed, and uphold company standards.
• Attend required staff meetings and complete assigned training modules on time.
• Perform other tasks as needed to support operational goals and changing business needs.
• Properly use and maintain equipment and report unsafe conditions.

Benefits

• Medical, vision, and dental insurance upon eligibility.
• 401(k) upon eligibility.
• Supplemental insurance, including life insurance and critical illness coverage.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off.
• Paid training.
• Tuition assistance through Bellevue University, up to $5,250 per year.
• Nationwide discounts through Perks at Work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED