Valet Attendant - Atlanta, GA

Parking Management • Atlanta, GA

4d • Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet services while protecting guest vehicles and delivering a professional hospitality experience. The attendant greets guests, assists with vehicle drop-off and retrieval, manages traffic flow, responds to inquiries, and safely parks and retrieves vehicles. The role requires careful key handling, vehicle inspections, accurate parking-location documentation, and compliance with company policies and safety procedures. Attendants maintain clean and presentable valet areas, communicate professionally, support colleagues, and adapt to changing operational needs. The position involves working indoors and outdoors, including on-site parking facilities, in varied weather and potentially noisy environments with moving vehicles. Team members may use computers and phones and may be required to use a personal cell phone for work-related communication, subject to company reimbursement policy. The position is non-exempt and pays hourly plus tips; the posting states valets can average $13.00–$20.00+ per hour after base pay and tips, with rates varying by market and tips depending on service performance and customer interactions. The schedule may be full-time or part-time and requires flexibility to work nights, weekends, and holidays. A 120-day introductory period applies.

Requirements

• High school diploma or GED.
• A customer-service-oriented attitude and helpful demeanor are mandatory.
• Valid driver's license and reliable transportation.
• Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
• Pass and maintain a clean background check.
• Ability to stand and walk for extended periods and lift up to 50 pounds.
• Ability to work nights, weekends, and holidays.
• Maintain professional appearance and meet uniform and grooming standards.
• Follow instructions, schedules, company policies, safety procedures, and timekeeping requirements.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Greet guests and provide welcoming, professional, and personalized customer service.
• Safely and efficiently park and retrieve guest vehicles, following proper key-handling procedures.
• Inspect vehicles for damage and document parking locations on claim tickets.
• Manage traffic flow and assist guests with vehicle drop-off and retrieval.
• Follow safety protocols and protect the security of people and vehicles.
• Handle challenging situations professionally, resolve problems promptly, and respond to guest inquiries.
• Maintain clean, organized, and presentable valet areas.
• Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
• Arrive on time in full uniform and properly groomed, maintain regular attendance, and uphold company standards.
• Support colleagues and contribute to a positive team environment.
• Attend required staff meetings and complete assigned training modules on time.
• Perform other tasks as needed to support operational goals and changing business needs.
• Use and maintain equipment properly and report unsafe conditions.
• Use a personal cell phone for work-related communication or applications when required, subject to company policy.

Benefits

• Medical, vision, and dental insurance upon eligibility.
• 401(k) upon eligibility.
• Supplemental insurance, including life insurance and critical illness coverage.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off.
• Paid training.
• Tuition assistance through Bellevue University, up to $5,250 per year.
• Nationwide discounts through Perks at Work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED